Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


January 27, 2025

Very easy!

"Easy to file a claim, and we were kept in the loop the entire process. Actually paid more than I anticipated!"

Insurer: Pets Best

By: Kelly

Useful
January 26, 2025

Great insurance partner

Pets plus us has always been a pleasure to deal with. They have great customer service and the claim process is quick and easy. Payment comes very quickly as well.

Insurer: Pets Plus Us

By: Lori

Useful
January 26, 2025

Pets Best insurance

Very happy with Pets Best Insurance. They have always offered prompt payment and fair compensation for our claims. Highly recommend!.

Insurer: Pets Best

Veterinarian: VCA San Carlos Animal Hospital

By: Rebecca

Useful
January 26, 2025

Peace of mind

The online claims process is easy to navigate, and reimbursement is sent quickly. I feel that the premiums charged are reasonable for the peace of mind that knowing my dog's medical needs will be covered, and I can afford to give her the best care possible. They even reached out to check on my dog after she experienced a medical emergency to see how she was doing.

Insurer: Healthy Paws

Veterinarian: MedVet Diley Hill

By: Sylvia

Useful
January 25, 2025

Outstanding Company

Have used Pets Best over seven years. Pets Best is outstanding at processing claims and making timely payments. The whole process is extremely easy. Never had a claim issue. Pets Best offers competitive plans and is price competitive. Highly recommend the company.

Insurer: Pets Best

By: Michael

Useful
January 25, 2025

Great pet insurance

PET Best handle my claim really fast I would recommend them and give them A five star rating

Insurer: Pets Best

By: John

Useful
January 25, 2025

I love Pets Best!

"All of my wellness claims for all four of my pets have been so easy - and made me feel like adding that benefit was completely worthwhile. Fast and easy submission process, processing time is quick and payment so easy with bank transfer option! Hoping my illness claims that are pending go as well!"

Insurer: Pets Best

Veterinarian: Canyon Road Veterinary Hospital

By: Lauri

Useful
January 25, 2025

Petsbest for our Airedale Terrier!

Our Airedale Terrier is now 5 years old and we've had her covered by PetsBest since she was 2 or 3 months old. Even though the premiums are increasing as her age increases, we are still far ahead in reimbursements than premiums. Petsbest covers what they say they cover and processes claims within a reasonable amount of time. Most claims are process within 1 or 2 weeks, occasionally we've had it take 3 or 4 weeks to process, usually larger ones. Our first claim was at around 18 months old when we thought she might have hip dysplasia, and it took quite a bit of radiology and a few different doctors to figure it out. Thankfully she was found to be clear of hip issues, but we didn't hesitate to "pull out all the stops" to get her checked out. A couple of years ago we were chasing some digestive issues, and again, we didn't hesitate to agree to do a stomach scope plus some extra blood work because we knew our out of pocket costs would be limited. She recently has developed environmental allergies that require allergy shots every 6-8 weeks or so, and these shots are covered (after deductible). Also, occasional medications, diagnostic labs, etc. Even with my $1,000 annual deductible, I know my out of pocket illness/accident costs won't exceed that amount. Petsbest has been great so far!"

Insurer: Pets Best

By: C

Useful
January 25, 2025

Healthy Paws is great!

Easy to submit forms, generous reimbursement. Thanks, Healthy Paws!

Insurer: Healthy Paws

By: Kate

Useful
January 24, 2025

Pets Best - No Hassles Reimbursement

claims story: "I have Pets Best insurance on both my dogs. Never expected our Border Collie would develop an issue a few days after his 3rd birthday. PetBest was there for us and had no issues covering the Primary Vet, Veterinary Ophthalmologist and Veterinary Dermatologist along with the medications. Absolutely no issues or challenges for reimbursement. Ty to Pests Best."

Insurer: Pets Best

Veterinarian: Maywood Veterinary Clinic

By: Greg

Useful

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