Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


November 22, 2025

Pets Best Claim review.

"I had to take my little dude to the emergency room after I noticed some green discharge from his eye. I wasn't too worried knowing I had insurance on both of my dogs. After unsuccessfully trying to upload my claim via the app or website, I called and was directed to send an email for my claim. After about 8-10 days I received an email stating that my claim was going to be paid with no further documentation needed. Pretty easy process.

Useful
November 22, 2025

Best choice I’ve made in 20 years!!

"After 20 years of paying until it hurt, I decided to try pet insurance for my brand new poodle pup after my sister recommended you. The insurance pays for itself. I had my first round of vaccinations, wellness check and heartworm/flea/tick preventatives and was more than pleasantly surprised at how quickly I was reimbursed. All easily uploaded via my phone. Super fast turnaround and attention to my claim. So happy I went with Pet's Best!"

Insurer: Pets Best

Veterinarian: Little Mountain Veterinary Clinic

By: Kathryn

Useful
Verified November 22, 2025

Super easy to file claims

Super easy to file claims. Claims are paid fast. Best decision I ever made for my sweet Jessi girl!

Insurer: MetLife

By: Ginny T

November 22, 2025

Annual Exam & Vaccines

My puppy went to the vet for her annual exam and vaccines. I turned in the claim and it was a very quick turnaround. The app is very easy to use. I also have Farmers for my home and auto insurance. I highly recommend Pets Best and Farmers.

Insurer: Pets Best

By: Marla

Useful
Verified November 22, 2025

My boy Cleatus shattered his hip and…

My boy Cleatus shattered his hip and require extensive surgery. They took the claim and paid the claim quick and without any hassle. Will recommend and continue to use Metlife Pet Insurance on all my hounds.

Insurer: MetLife

By: Mike Brownlee

November 22, 2025

Dog Mom

Sadly, our dog passed away. We don't know what took her life. Pets Best was seamless in handling our claim.

Insurer: Pets Best

Veterinarian: Harborside Animal Clinic

By: Megan

Useful
Verified November 22, 2025

Very pleased with Embrace Pet…

Very pleased with Embrace Pet Insurance. I have the normal insurance plus the Wellness addition. I have had a few claims with the Wellness part and have found it very easy to file the claim and received a response within a couple of days. Very pleased with the quick response. I have had the opportunity to speak with customer support and was pleased with the friendly and supportive assistance.

Insurer: Embrace

By: William Klein

Verified November 22, 2025

They know what they're doing

They both answer the phone AND speak English. Their staff can't be mistaken for AI. They answer questions knowledgeably. They pay claims quickly with reasonable documentation. They act like they know the stress of a pet in need of medical care & the need for them not to add to the stress but to reduce it. This all works for me.

Insurer: MetLife

By: Critter's Valet

Verified November 22, 2025

they are very prompt in reimbursements…

they are very prompt in reimbursements and I like how they send it via Zelle

Insurer: MetLife

By: customer

Verified November 22, 2025

Healthy Paws allows you to say yes to whatever your dog needs

I adopted my dog from the streets of Tijuana and got a lemon -- she's needed 4 leg surgeries and Healthy Paws has consistently checked in and covered them all. With Healthy Paws, I'm able to say yes to whatever my sweet lemon needs. They always check in after her surgeries and I appreciate that personal touch. I highly recommend healthy paws for pet insurance.

Insurer: Healthy Paws

By: Joanna Tran

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