Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
63,140 total
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Disappointing
After being a client for 7 yrs with 4 pet insurance policies, Healthy Paws denied my claim submission due to being 2 days late in uploading the documents. I understand the 90 day policy but hoped being a client who always paid on time would have earned us a little grace. They offer none. Extremely disappointed that in these difficult economic times no consideration is taken whatsoever. Approving the claim would have resulted in a reimbursement of around $135. Nothing to a large insurance company but everything to a person that rescues, TNR's, feeds dumped & feral animals and pays for medical care or euthanasia out of their own pocket. Shame on me for thinking they have the best interest of my pets at heart.
Insurer: Healthy Paws
By: Meredith
Service was fast
Service was fast, received the refund in about a week. Very easy to complete claim
Insurer: MetLife
By: Miriam Soto
Easy website to navigate
Easy website to navigate
Insurer: Pumpkin
By: Teresa
Great Value
The insurance plan for our dogs has been amazing for our needs. Submitting receipts and SOAP notes in support of claims is a fairly easy process. Customer support/service has been very helpful when needed. I highly recommend MetLife Pet Insurance.
Insurer: MetLife
By: Michael Ditta
The best insurance
Healthy Paws has saved my life multiple times. I have four pets, all insured with them, and I’ve already used the coverage three times. Every experience has been fast and easy. As long as you submit all the documents they ask for, the reimbursement comes within just a few days. I always recommend them to my friends. I’m very happy with their service, and I’ve been a customer for over three years now.
Excellent coverage!
Excellent coverage and so thankful to have Healthy Paws insurance for our dog. Brings peace of mind when the unexpected happens.
Insurer: Healthy Paws
By: Vicki Ament
It's expensive but it's worth it
Website is easy to navigate they are quick on paying your claims no hassle You get what you paid for especially if you have a small dog
Insurer: Figo
By: Paul B
Highly recommend Healthy Paws
I’m so grateful we have healthy paws insurance. Last year our dog needed TPLO surgery and this year a tumor removed. Having pet insurance gives me peace of mind that I don’t have to worry about money and can just focus on my pet. I have had no issues submitting paperwork and the processing time is a few days. Highly recommend healthy paws!
Insurer: Healthy Paws
By: Megan McLean
Luka
I’ve had Healthy Paws for about 7 years. I have never had any issues regarding reimbursement for services for Luka. Always prompt payment and would highly recommend Healthy Paws!!!
Insurer: Healthy Paws
By: Cecilia Fagan
CRIMINAL & PREDATORY COMPANY
I've had Healthy Paws on two of my dogs since 2014, they're now both over 10 yrs old. The rate hikes are INSANE, we just went from $350/month to almost $1000/month, with LESS coverage. This company is CRIMINAL. I've had FIGO pet insurance for my third dog and she is OLDER than the two that are with Healthy Paws- we pay less than $200/month for her for the EXACT SAME COVERAGE ($250 yearly deductible, no annual/lifetime limit, 90% coverage) and she's 14 yrs old! What the hell is going on? They really get you because now that my dogs are over 10 and have pre-existing conditions, we can't get coverage elsewhere without sacrificing coverage on their pre-existing conditions, so it's either stay with Healthy Paws and pay outrageous premiums or drop the coverage completely. We'll be dropping. Outrageous and criminal. I'm just sick. If you have a young animal and are considering Healthy Paws, know that the rates they start you at are extremely deceiving and if you plan to keep your policy on your pet for it's lifetime, BE VERY PREPARED BECAUSE YOUR RATES WILL SKYROCKET. My advice- STAY AWAY!
Insurer: Healthy Paws
By: Jen