Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


July 14, 2026

Callie

Unfortunately we purchase an unhealthy cat but Pets Best has helped us immensely with our cat’s best interest at heart

Insurer: Pets Best

By: Tom

Useful
July 14, 2026

Pets Best Insurance a true life saver

Highly recommend Pets Best! They cover 90% of my dog's extensive ICU, ER, and specialist bills for meningitis and Addison's Disease. The claims and reimbursement process has been completely flawless every single time. Don't look anywhere else—this is the best pet insurance out there.

Useful
July 14, 2026

Unbelieveable

If your pet has ever went to the vet prior to the policy, prepare for EVERYTHING in the future to be marked pre-existing. My cat had prior normal imaging and they still say it’s pre-existing. They’re ridiculous.

Insurer: Pets Best

By: Stefani

Useful
July 14, 2026

Quick Turnaround, Highly Recommend PetsBest

We purchased a PetsBest policy for our cane corso, Zeus, two days after we brought him home as a puppy. We never really needed to use it until he was diagnosed with lymphoma at 4 years old. Claims were so easy to submit, only took me 30-60 seconds to put into the system. I also love that there's a comment box where we could explain Zeus's story for reasoning behind each claim. Each claim we submitted was reviewed within 3-5 days and reimbursement payment was received after another 3-5 days. They have such quick turnarounds. Each claim was reimbursed exactly how our policy stated it would be. We never had any issues with claims being denied or payment not being received. We will forever use PetsBest for any future pets we may have and I'm constantly recommending this to other people in my life.

Insurer: Pets Best

Veterinarian: Village Veterinary Hospital

By: Carolyn

Useful
July 14, 2026

Smooth, easy, and definitely financially helpful

It went smoothly. I submitted everything I knew, waited, and got my refund for all covered expenses about a week and a half later. That's exactly what you want from a pet insurance provider!

Insurer: Spot

By: Katie Chandler

July 14, 2026

Trupanion is awesome

Trupanion is awesome! They pay the office on the spot!

Insurer: Trupanion

By: Susan

July 14, 2026

They pay on claims

They pay on claims! Better service than I’ve had with other pet insurance companies.

Insurer: Spot

By: Gail Sherman

July 14, 2026

Filling Claim was easy processed in…

Filling Claim was easy processed in less than 2 weeks

Insurer: Spot

By: Carol Maltese

July 14, 2026

First claim was easy and fairly handled

I filed my first claim this week and the response was almost instantaneous. what they covered and what was not was clearly laid out as was the reason they didn't cover an item. I was perfectly satisfied

Insurer: Trupanion

By: Cathy

July 14, 2026

Fast claims processing!

Filing a claim could not be easier. Just upload your information and within a few days you’ll be notified the claim has been processed and the outcome!

Insurer: MetLife

By: Tracy

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