Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
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My first 2 claims were denied…
My first 2 claims were denied erroneously and later corrected. If I submit more than one claim at a time, they are grouped into one claim making it difficult for me to track the claims. I’ve had to make multiple calls to customer service for one thing or another.
Insurer: MetLife
By: Tera Tafoya
Payback really fast and no so easy to…
Payback really fast and no so easy to make a claim because my vet does it right after my appointments.
Insurer: MetLife
By: OMAIRA
So far my experience has been helpful &…
So far my experience has been helpful & seamless. The app is easy to navigate. Refunds were issued in a timely manner. Overall, it’s been very good!
Insurer: MetLife
By: customer
Trupanion came through when I needed…
Trupanion came through when I needed them the most. With the pre-approval process and if covered direct payment. I was able to help my collapsed cat in an emergency situation. With this insurance I was able to proceed with treatment and know my decisions were based on need.
Insurer: Trupanion
By: Julie
Making claims is so simple through the…
Making claims is so simple through the app! Getting pet insurance with MetLife is easily the best decision we’ve ever made.
Insurer: MetLife
By: customer
With Smoochie's Thanks
Once I was able to get my claim documents compressed to a small enough file size to submit them, I received confirmation and approval within 48 hours. It was a tremendous help at a time when the cost of chemotherapy puts a strain on finances. Thank you.
Insurer: MetLife
By: Tyler
My experience with MetLife has been…
My experience with MetLife has been great! The app makes it easy to submit claims and payment is quick. I’m so glad I got this coverage for dog.
Insurer: MetLife
By: Online shopper
Very quick turnaround with processing…
Very quick turnaround with processing claim and payment.
Insurer: MetLife
By: customer
The app and representatives are great!
Submitting claims is such an easy and straightforward process in the app! Anytime I’ve had to speak to a representative they are extremely helpful!
Insurer: MetLife
By: Amelia
Wonderful Experience!
Customer service was friendly. Process of claims is fast and detailed. Loved the fact that the vet was able to submit estimate and claim to them directly so that i didn't have to pay in full and wait for reimbursement. It made the stress a little less, with not having to worry about that! I was able to focus on my dogs diagnosis and treatment plan.
Insurer: Trupanion
By: Kristen