Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified February 07, 2026

The coverage is exceptional

The coverage is exceptional. Claim submittal is simple. Claims are processed almost instantly.

Insurer: Healthy Paws

By: Paul Kozakiewicz

Verified February 07, 2026

It is easy to file claims and get money…

It is easy to file claims and get money back.

Insurer: MetLife

By: BRENDA

February 07, 2026

Emily with Fetch pet insurance was very…

Emily with Fetch pet insurance was very polite, professional, helpful and knowledgeable. She was patient with all the questions.

Insurer: Fetch

By: judith coghlan

Verified February 07, 2026

Charging me extra fees when I did my due diligence to update my payment method last year

I already provided payment update last year but when the new year came it reverted back to the old payment method. And charged me further addition fees because I’m updating my payment method when I specifically told the agent before not to use the old payment method.

Insurer: Nationwide

By: customer

February 07, 2026

Awful

Awful! Don’t sign up young because as soon as your pet turns 6 they force you into lower benefits with no recourse! I had my puppy at 90% reimbursement and a $250 deductible and this year she turned 6 and they changed my policy without my consent into 70% reimbursement and a $1000 deductible! And I can’t get a new policy elsewhere due to pre existing condition…. Healthy paws used to be great but was recently bought out and it’s been awful ever since. Don’t get healthy paws whatever you do!! I own a dog store and will tell every customer to stay away!

Insurer: Healthy Paws

By: Ashley

Verified February 06, 2026

The ease of submitting claims

The ease of submitting claims. I got my checks within a week of all 5 being approved. Awesome!

Insurer: Pumpkin

By: Kristine

Verified February 06, 2026

easy sign up process and fast coverage

easy sign up process and fast coverage

Insurer: MetLife

By: ADRIAN MARTINEZ

Verified February 06, 2026

Want it to cover preexisting conditions? Forget it.

They seriously don’t cover anything that they have the right to deem is at all related to a “past illness”. Like if there is a tooth issue once they don’t cover a tooth issue 3 years later?? That is completely unrelated. Another ridiculous insurance company.

Insurer: Figo

By: Joel

February 06, 2026

Working with Pets Best is so easy

Working with Pets Best is so easy. Claims are processed quickly and accurately, and their customer service is always so helpful. I have been a client for over 5 years (simce my dog was 8 weeks old), and I recommend them to every pet owner I know.

Insurer: Pets Best

By: Amy

Verified February 06, 2026

The claim process is so easy and quick!

The claim process is so easy and quick!

Insurer: Spot

By: Tanya Perez

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