Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
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Very disappointed
They were very fast paying our first bill but now they keep asking for more paper work from our Vet. I have sent ALL the paperwork our vet has on Otis, he is only 1 and this is our second claim. I have sent in the paperwork 5 times. We are about to cancel this!
Insurer: Fetch
By: Pat
Trupanion paid the pet hospital directly
Trupanion paid the pet hospital directly and they did it fast. Having my fur baby taken care of without worrying about an expensive bill was very comforting. I highly recommend Trupanion to my friends and family.
Insurer: Trupanion
By: Nickie
Quick claim reimbursement
My vet was able to file a claim and be reimbursed almost immediately. Much better than paying up front and waiting on reimbursement.
Insurer: Trupanion
By: John Lewis
I highly recommend MetLife Pet…
I highly recommend MetLife Pet insurance. Claim process is straight forward and efficient. Gives me peace of mind.
Insurer: MetLife
By: Kathleen U
I’ve been with Pets Best for five years…
I’ve been with Pets Best for five years now, and I am so glad I chose them over the other options. They’ve treated me and my dog with such fairness. Every time I submit a claim, I feel like they are on my side—they really try to understand the medical issues and look for ways to help cover the costs. The online process is a breeze, and I’m always impressed by how quickly they respond. If you’re looking for a company that actually cares about its members, I can’t recommend Pets Best enough.
Insurer: Pets Best
By: insurgmail.com
The fast response on claims
The fast response on claims. Was easy to file a claim.
Insurer: Pumpkin
By: Michel
Battling Cancer in our Lab
Sadly our lab needed surgery to remove a tumor which was found to be cancer. Pumpkin has reimbursed me within the guidelines of the policy both for the surgery and for her first chemotherapy treatment and the oncologist. We’re praying for the best outcome and it has been very helpful financially having Pumpkin coverage. Staff at Pumpkin have been very polite in communication and promptly reply to email as well.
Insurer: Pumpkin
By: Rhonda
Great experience
I never knew about pet insurance and they made the unexpected easy to deal with. The process has been great and easy. Highly recommend them.
Insurer: Trupanion
By: Ms R
So far it has been so easy to manage…
So far it has been so easy to manage submitting invoices on the app and we get our money back with no hassle or headaches.
Insurer: MetLife
By: Majida Daniel
Bait and switch
I carried their insurance for years. I never made any claims. Then they notified me that the premiums would MORE THAN DOUBLE the next month, from $177 t0 $429. Insane. Exploitative. No reason given, just because. And if you're on autopay, which I was, you might not even realize. Their coverage is mediocre to begin with but it was better than nothing -- or so I thought UNTIL I GOT NOTHING. Thanks for nothing, Healthy Paws.