Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified May 23, 2026

Easy breezy claim process

Super easy, great and quick experience getting our claim processed after our dog had to have emergency surgery due to a foxtail getting embedded in her paw. Just uploaded all the receipts and submitted the claim through the app and got payment quickly. Highly recommend!

Insurer: Spot

By: Camilla Podowski

Verified May 23, 2026

I’ve had 5 claims so far with Spot…

I’ve had 5 claims so far with Spot pretty close to each other. All claims have been handled quickly and have been paid. No questions asked. I would recommend every pet owner to get a policy with Spot.

Insurer: Spot

By: Daniel Witt

Verified May 23, 2026

I seriously have loved my experience…

I seriously have loved my experience with MetLife Pet Insurance. I previously shied away from any sort of pet insurance and now I’m regretting never having had you sooner. The claims steps are simple and painless and are dealt without issue and are extremely timely. Thank you for being such a great company and providing such great service.

Insurer: MetLife

By: Matt Shawhan

Verified May 23, 2026

I wouldn't recommend

I wouldn't recommend. They nickel and dime your claims to death, look at any way to raise your monthly premiums and are not compassionate to people with disabilities which includes a TON of pet owners. I'll be canceling them at the 1 year mark as you are penalized and charged back for any claims you had if you don't insure for the 1st year. It's a scam.

Insurer: Nationwide

By: SeeSee Rider

Verified May 23, 2026

Easy Peasy

Fast, no hassle reimbursement!

Insurer: MetLife

By: Michelle

Verified May 23, 2026

Quick payment

I appreciate trupanion and my vet working together. After extensive surgery it was one less thing I had to worry about. Trupanion paid their portion as promised.

Insurer: Trupanion

By: Renee

Verified May 23, 2026

No haggling and quick reimbursement

My dog needed the dog version of ACL repair. When i submitted her paperwork I was prepared. ( that is important if you would like your reimbursement in a timely fashion). The process was seamless and, I think I got my refund in 5 business days. I’m very happy with the fairness and speed of MetLife. They stood by their contract and there was no haggling!! I am very happy with the outcome. Great job MetLife! With gratitude, JF

Insurer: MetLife

By: Jane Fahey

Verified May 23, 2026

MetLife has wonderful customer service…

MetLife has wonderful customer service and claims are reviewed and paid very quickly.

Insurer: MetLife

By: Tanya

Verified May 23, 2026

Metlife reimbursed vet bill asap

it is hard enough when you pet falls ill, but Met life pet insurance, reimbursed me in a very fast time, thanks Joanne

Insurer: MetLife

By: Gary Reiss

Verified May 23, 2026

Claim

I sent in my claim on 5-16-26, on 5-19-26 money was in my account.Met life pet has always been very knowledgeable. Great pet insurance.

Insurer: MetLife

By: shary moss

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