Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


May 23, 2026

They deny every claim

They deny every claim, typically citing a lack of records, even though they're attached. They used to not suck, but they're turning into United Healthcare. Don't waste your money, they don't offer any semblance of insurance here.

Insurer: Healthy Paws

By: Ford Summit

Verified May 23, 2026

Fetch is awesome!!

Fetch is awesome! I was so surprised when I received the first check!! Having insurance is so very helpful!! Thank you Fetch! ❤️

Insurer: Fetch

By: Margaret

Verified May 23, 2026

Super easy to use

Super easy to use, and filing a claim was hassle‑free.

Insurer: MetLife

By: customer

May 23, 2026

ACL tear

Our four year-old golden retriever, tore her ACL. Quite an expensive procedure to get it repaired, but Pets best was amazing! They quickly took care of all the invoices we submitted, and provided a thorough explanation of what was paid and why. Could not be happier with this company.

Useful
Verified May 23, 2026

Excellent and seamless

Excellent and seamless

Insurer: MetLife

By: Laura Saad

Verified May 23, 2026

Claims are timely reimbursed

The premium for my 2 Bengals has gone up quite a bit. But the service I've received have been wonderful. My claims are always paid out in a timely manner. Whenever I need help or have a question, the staff have always provided excellent service.

Insurer: MetLife

By: Tiffany M.

Verified May 23, 2026

The review process was transparent

The review process was transparent. As long as I provided appropriate documentation, Pumpkin did not give me a hard time and reimbursed me promptly.

Insurer: Pumpkin

By: Jovi

Verified May 23, 2026

Simple to use

Simple to use. Refund received quickly I have had 4 retrievers before my current one and wish I would have had insurance for them.

Insurer: Pumpkin

By: Robin Russe

Verified May 22, 2026

Easy process filing the claim and quick…

Easy process filing the claim and quick response

Insurer: Fetch

By: Wanda Angle

Verified May 22, 2026

Healthy Paws has seen my dog

Healthy Paws has seen my dog, Jagermeister, through his cancer treatments. They process our claims within 1-2 days and the reimbursement quickly follows. Pet insurance has helped us save THOUSANDS of dollars!!!!

Insurer: Healthy Paws

By: Angela McCue

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