Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Literally, the reason my dog is alive.
Claims paid out very quickly. Awesome customer service. (I had questions.) We were able to give him life saving treatment with the assistance of Trupanion.
Insurer: Trupanion
By: ddub
it takes sooo long to review you claim…
it takes sooo long to review you claim .it was about 8 days to review the vet bill .it is almost 1 month, and I still did not get the check.
Insurer: Spot
By: Roberta Yezo
I have been trying to submit claims forEVER…
I have been trying to submit claims for months!! I get the two step verification code message, and I get the code, but then I get an error message saying there was an error and I never get a place to put the code in. I have sent multiple emails with no response, I have called every phone number they list, only to have to listsen to the same flippin message about how great they are, only to be disconnected every single time. How is I pay a large premium but can't get a hold of them or am I able to submit a claim. I finally got on to the site Sunday while I was working and didn't have time to submit my claims and thinking they had taken care of their "Portal" issue.. only to come in today, try to log in and here I am back in the same endless loop of not being able to log in to MY portal. WHAT IS GOING ON EMBRACE!!!!
Insurer: Embrace
By: Susan
Good claim process, but premium increased without merit!
I like the process of filing claims, what is covered, and easy managing the plan in the app…however, my pet’s premium went up 30% even without any unusual claims, only wellness visits and routine meds like heartworm/flea prevention.
Insurer: MetLife
By: Jeff A
It is easy to file a claim
It is easy to file a claim, and they are prompt in getting to it and refunding my money.
Insurer: Pets Best
By: Paula Ratchford
They handled my claims very quickly…
They handled my claims very quickly which helped out immensely for my suddenly very sick animal. The ease of filing claims was awesome. Thank you.
Insurer: Spot
By: Barbara Balasz
My sweet 7 month old kitten got sick my…
My sweet 7 month old kitten got sick and my regular vet was closed, so I had to take him to the Emergency Vet. He stayed 3 nights and received fluids, medications and care. I submitted the itemized bill and had my vet submit their records and Spot Pet paid the 70% after my deductible. I was so happy, the Emergency Vet bill was over $2000! Saved my Credit Card balance for sure!!
Insurer: Spot
By: Heather S
Spot is pet insurance that actually…
Spot is pet insurance that actually works. I couldn't believe how easy it was to submit a claim and actually get my claim approved and paid.
Insurer: Spot
By: Graham Mckenna
Great service
Great service. Handled my claim fast and efficient. Glad I joined them for our 2 dogs.
Insurer: Spot
By: Customer
Good Prices
Prices seem to be good. Quick approval of claims. I don’t like to give out my checking number so I get a check. I wish receiving the check was quicker.
Insurer: Spot
By: SN