Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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She was very nice to deal with
She was very nice to deal with, and she found out what the email I received was about. Again, the only thing I wish is that Fetch would do direct billing, as that would help a ton.
Insurer: Fetch Canada
By: Alysha
You guys review and come to a decision…
You guys review and come to a decision fast.Reimbursements are quick and easy
Insurer: MetLife
By: Angelica Huie
Claims
Trupanion pays my claims within a day or so. Customer Service is very helpful.
Insurer: Trupanion
By: Kathy
Submitting a claim is so easy and…
Submitting a claim is so easy and reimbursement is quick.
Insurer: Trupanion
By: Nancy Vernali
Great customer service and prompt payment of claims
They have a very user friendly website and pay their claims promptly
Insurer: Spot
By: Deborah Scopa
I am happy with them!
They have paid claims with clear explanations about what was and wasn’t covered and why. For example they break down what my 10% share is, what went toward my deductible and what normal exam fees are not covered, For a procedure done yesterday, they paid the vet directly which was really nice. So far, Trupanion has lived up to my expectations and I am pleased!
Insurer: Trupanion
By: Penny
Great customer service and support
Great customer service. My dog needed knee surgery which Trupanion paid 90% which was a huge help. The preapproval was quick and easy. It was also nice that Trupanion had direct pay at the clinic I went to so I could submit the claim right there and just pay the difference.
Insurer: Trupanion
By: Kaitlyn
I think Trupanion is great for Pet Insurance
I think companion is awesome. I recommend them all the time to people who are getting new fur babies. I have just one problem they consider it an existing health issue when one knee goes out and you’re not covered yet but when the second knee totally different leg goes out and that is considered existing health issue. Claims are paid right away. Their service is very good. They keep raising their prices which I think is a little unfair but my babies get sick and I need them so I truly recommend them, but that is why I gave a four instead of a five star
Insurer: Trupanion
By: customer
I love MetLife,I have three cats and…
I love MetLife,I have three cats and two dogs. All of my fur babies are insured through MetLife. I've never had any problems filing claims and I've filed a few also I can talk to a live person when I need to. Thanks so much MetLife
Insurer: MetLife
By: Heather