Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent coverage at a fair price
Excellent coverage at a fair price. Immediate claim reconciliation.
Insurer: MetLife
By: customer
Very pleased with Spot
I have only used the claims process twice so far since signing up, but I have been really pleased with it. It's very easy to submit, and it takes just a few days from start until reimbursement is received. I looked at a lot of pet insurance companies before choosing Spot, and I am really happy with my choice.
Insurer: Spot
By: Heather Lardieri
easy claim filing
easy claim filing, fast payment
Insurer: MetLife
By: Robert B
Submitting a claim has been easy the…
Submitting a claim has been easy the and payment has been prompt.
Insurer: Spot
By: Alexandra Lienau
The app is great
The app is easy to use to submit claims. Direct deposit reimbursement takes longer than I think it should. I’m not happy that the appointment charge is not covered if seeing a tech vs an actual vet.
Insurer: Pets Best
By: TRACY WRIGHT
Just like any insurance company they…
Just like any insurance company they don’t cover some pre-existing conditions that they actually should cover. Insurance is a scam period, including pet insurance. If your dog has cancer and then you try to get coverage that’s understandable. But if your dog has allergies and the insurance company refuses to cover it just because they’ve gotten an allergy shot before you got the insurance, that’s nonsense.
Insurer: Embrace
By: Shaun Sigmon
Pets Best always comes through
Pets Best always comes through! This is my second year with coverage for my dog. The wellness coverage is just what we need, covers the basics for his meds, blood work, tests and office visit. (Thankfully we haven't needed the emergency coverage.) The claim process is easy on the app and on their web site. This time, the reimbursement for heartworm meds was approved in one day! Interface for reimbursement directly to my Care Credit account is seamless. Their rates are competitive, and I like that I can pay quarterly and set it up through Care Credit. I'd highly recommend Pets Best. Well worth it for the peace of mind.
Insurer: Pets Best
By: Geri
My puppy got an eye injury at the…
My puppy got an eye injury at the groomers, and I had to take him to a 24 hour emergency vet. The bill for his injury was $580 and Trupanion informed me that they would only pay $2 of this amount, which was a shock to me! They deducted $250 that I would need to pay per incident, and they also deducted the examination fee. Considering that I am paying $110 per month for this insurance, I was pretty shocked! I am reconsidering my pet insurance provider. If they are not there for me in an emergency, what is the point?
Insurer: Trupanion
By: Ann Wilson
Expedient refunds on claims
Expedient refunds on claims. No hassle on filing. Great service.
Insurer: MetLife
By: customer
Quality American Product, Fair Price
First off, the people are so friendly and helpful (plus real humans in the USA). Second, I feel I'm getting a quality product at a fair price. Third, the one time I made a claim, it was very easy and their follow through was timely. I highly recommend Prudent Pet Insurance.
Insurer: Prudent Pet
By: Margret