Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified May 25, 2026

So easy to submit!

It is so easy to submit a claim. The processing takes less than five days. I am extremely satisfied with this insurance.

Insurer: MetLife

By: LMc

Verified May 25, 2026

Amazing customer service

Amazing customer service! They take the time to answer all your questions. Having an app helps file claims and check on states faster. Been a loyal customer for 11 years and will continue to be their customer in the feature.

Insurer: Healthy Paws

By: Anahit Arutyunyan

Verified May 25, 2026

Claim was easy to file.

Claim was easy to file. Refund and payment was received with no issues and in a timely manner.

Insurer: MetLife

By: MsTee

Verified May 25, 2026

Great for dogs with persistent medical…

Great for dogs with persistent medical issues. They’ve covered $12,600/$16,500 for our 2 year old golden retriever.

Insurer: Trupanion

By: Ben

Verified May 25, 2026

The ease of making claims is key

The ease of making claims is key. The explanation of benefits and responsiveness is excellent.

Insurer: MetLife

By: customer

Verified May 25, 2026

Best Pet Insurance I've Tried

We've only had met life pet insurance for a few months, but so far all the staff has been incredibly helpful. I love that we can do a family plan for the dogs with 1 deductible. We've had no problems getting claims processed and paid. I highly recommend met life!

Insurer: MetLife

By: Makayla

Verified May 25, 2026

My claim was paid and approved quickly…

My claim was paid and approved quickly and efficiently I had it pre-approved and they paid exactly what it was for no hassles

Insurer: Pumpkin

By: Steve

Verified May 25, 2026

It was so easy

It was so easy. I just uploaded my receipts and the next thing I knew the $ was in my bank.

Insurer: MetLife

By: Robyn

Verified May 25, 2026

Timely processing.

Timely processing.

Insurer: Fetch

By: Pete

May 25, 2026

It has been over 6 months since I wrote…

It has been over 6 months since I wrote my original complaint. I read some of your messages and yes the staff is pleasant. But I want to be paid. In addition, they said they would have someone contact me immediately after my review. Never happened.

Insurer: Embrace

By: Carol Moyer

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