Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,345 total


March 29, 2026

Josh the tech I spoke with made me…

Josh the tech I spoke with made me comfortable and I felt knowledgeable at the end of the call about my coverage. Thanks Josh. Christina.

Insurer: Fetch Canada

By: Christina Hazisavvas

March 29, 2026

Scam insurance

Scam insurance. I regret leaving lemonade for this garbage. My policy covers emergency vet visits, accident/injury, and the medications prescribed to my dog. They didn’t cover a penny of either visit and tried to say my services aren’t covered when they clearly are. Do not give your money to this company. Lemonade took 5 days max to get refunded and it took these idiots 13 days to even send an email about claims being denied. They are liars and thieves.

Insurer: Pets Best

By: Kayla

Verified March 29, 2026

Submitted my claim and had an answer by…

Submitted my claim and had an answer by the next week! It felt easy to submit and the explanation of benefits is helpful.

Insurer: MetLife

By: customer

Verified March 29, 2026

Great pet insurance

Great pet insurance, we have a Yorkie, now 1 1/2 years old, had her since 8 weeks. She has had a few sick visits and she is on heart worm prevention and flea prevention. I turn in the bill online and get a check promptly into our bank account. We feel very good having this coverage

Insurer: MetLife

By: Deborah cox

Verified March 29, 2026

Claims are getting reimbursed right…

Claims are getting reimbursed right away, so much easier than dealing with Pet's Best! :-D

Insurer: MetLife

By: customer

Verified March 29, 2026

This was easy to complete

This was easy to complete. Money was given back as soon as reimbursement was granted.

Insurer: MetLife

By: UNITED STATES

Verified March 28, 2026

I have appreciated the claims that have…

I have appreciated the claims that have been approved by MetLife when I didn’t expect them to cover the procedure or visit. I understand certain conditions won’t be covered. I still submit everything I get from every appointment and am often surprised to find out they do cover some of the visits!

Insurer: MetLife

By: Loretta Smith

Verified March 28, 2026

Everyone at Trupanion was very helpful…

Everyone at Trupanion was very helpful when our fur baby needed emergency surgery. They reimbursed us very quickly for our costs per the policy.

Insurer: Trupanion

By: Jen V

Verified March 28, 2026

Customer service was great

Customer service was great. I also appreciated the fast review and approval process for my claim.

Insurer: MetLife

By: customer

Verified March 28, 2026

Quick payment

Quick payment. Easy submission process. Glad I bought through pumpkin for my English bulldog

Insurer: Pumpkin

By: Drew

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