Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified May 26, 2026

I CANT NOT BE HAPPIER WITH TRUPANION!

I CANT NOT BE HAPPIER WITH TRUPANION!! we recently adopted our dog and little did we know he would be needing emergency treatments and had to spend 2 days at the vet. Trupanion stepped up and has taken care of Bubbies and us!!

Insurer: Trupanion

By: Veronica

Verified May 26, 2026

Love this Insurance!

Spot Pet insurance is very easy to use, they pay your claims quickly and without questions. I had a different company before them and Spot has been much easier to deal with for payments and reimbursements, not to mention a cheaper price along with a discount for multiple pets.

Insurer: Spot

By: Diane Karnes

Verified May 26, 2026

My claims are always paid quickly

My claims are always paid quickly, I have never had any problems. The price is reasonable.

Insurer: ASPCA

By: Diane King

Verified May 26, 2026

Fast processing and deposit of…

Fast processing and deposit of reimbursement.

Insurer: MetLife

By: customer

Verified May 26, 2026

Happy Customer

The website is easy to manage. The claim response is timely; great customer service. I just wished that the sticker shock to insure pets over 10 years wasn’t so much even for pets that have been relatively very healthy.

Insurer: ASPCA

By: Verónica Seivert

Verified May 26, 2026

Very easy process for the claim and…

Very easy process for the claim and quick reimbursement

Insurer: Fetch

By: Deana

Verified May 26, 2026

Advice, Claims, Professionalism

Advice: One of our fur babies was in need of extensive dental work. We had a consult and quote from a "vet dentist oral surgeon." Knowing the estimate, we called Metlife several months in advance and ultimately decided to up coverage for our two boys. It was made clear that since the periodontal disease was preexisting payment would cap at the previous max amount. That conversation helped us with scheduling his procedure in order to maximize the policy he was covered under for that procedure. Claim: The turn around time for payment was 9 days. Quick and easy to upload doctor's notes, invoices, etc on app. Professionalism and Policy Knowledge: Additionally the experience with the lady who explained the new policy options and coverage was great. It was a no pressure, informative conversation that helped us make the next best decision for our boys as they get a bit older.

Insurer: MetLife

By: customer

Verified May 26, 2026

Fast and easy

Fast and easy - simply upload invoice and doctor notes and Met Life does the rest. In days we had our insurance reimbursement.

Insurer: MetLife

By: Terri V

Verified May 26, 2026

Still waiting for insurance rebate have…

Still waiting for insurance rebate have not heard back from a claim I've done .

Insurer: ASPCA

By: Carlos Garcia

May 26, 2026

Fast reimbursement for Harry's leg pain

I received payment for vet services in 1 day for Harry's leg pain. Needed X-rays and some medication as well as observation from Dr. Reedy. Harry is very active and this is the first ever he has had any issues. Not wanting to play ball and run was alarming. Looks like a torn ACL on his left side and we are considering best corse of treatment. Surgery looks probable-best choice for long term health.

Insurer: Pets Best

Veterinarian: Ridgeline Veterinary Clinic

By: Todd

Useful

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