Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Franklin made it great
Franklin made it great. He spent time going over many different options for my puppy. I asked A LOT of questions. He patiently answered them all. Now I am satisfied with the options I picked for illness and injuries, and I still have 30 days to review and update my choices! I have used Nationwide (formerly VPI) for about 15 years, and having looked into other companies, I haven't found another as good.
Insurer: Nationwide
By: Lori Weise
Great company very concern about the…
Great company very concern about the animals! They cover what they have too right away and it’s a big relief!
Insurer: Trupanion
By: Darlene
Claims & Customer Service
I am very satisfied and happy with the customer service and claims service provided by Pets Best. I have been a member with multiple pets since 2021 and have referred them to many friends and coworkers. They are quick to reply and resolve issues, their claims process is very quick and easy, and their staff are extremely friendly and caring. In addition they have sent me flowers, cards, and memorial gifts for the fur babies I had to lay to rest over the last few years, this personal touch means a lot. Thank you!
Consistently excellent experience
Having adopted a new rescue dog, I needed but was unfamiliar with pet insurance. My vet recommended that I look at several companies. Ultimately, I chose Pumpkin because of their coverage of dentals, which for small dogs are commonly needed but which can be really expensive. True to their word, they covered the dental needed by the dog without any issues. Other smaller claims have also been handled without a hitch and in a timely fashion. So far, I am very happy with them.
Insurer: Pumpkin
By: Chris
It was easy and it was fast.
It was easy and it was fast.
Insurer: MetLife
By: customer Sharon W
Pets Worst
Pets Best doubled my monthly premium, and then started to no cover coverables items that were already approved in previous claims - they have cut reimbursement by 50% just through micro denials that i then have to appeal and justify. It is heartbreaking enough to have a senior dog facing end-of-life illnesses - it is so much worse having to battle your pet insurers to pay what they promised when you signed up for their highest coverage plan. Pets Best is more like Pets Worst. There are much better pet insurers out there - dont waste your money and well being on Pets Best.
Insurer: Pets Best
By: V Kap
We chose Spot Pet Insurance and…
We chose Spot Pet Insurance and honestly best decision my husband and I made, The monthly payment is fair, the app is easy to use to submit claims and the refund is deposited directly into my bank account. I would highly recommend and I will use them for all my pets.
Insurer: Spot
By: Raquelle Webster
I’m so impressed with how Spot…
I’m so impressed with how Spot Insurance handled our recent emergency. My cat had to go to the ER, and I was worried about the claims process, but Spot made it so easy. They processed everything promptly and without any back-and-forth. It’s rare to find a company that makes things this hassle-free. Truly grateful for the peace of mind!
Insurer: Spot
By: Rodrigo Freitas Rodrigues
I've been very satisfied with Metlife…
I've been very satisfied with Metlife Pet Insurance. They are quick in reviewing and paying for claims.
Insurer: MetLife
By: customer