Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 27, 2025

Very satisfied

Very happy with my coverage. You are quick with payments with no hassles !

Insurer: MetLife

By: customer

Verified October 27, 2025

Easy claims processing, efficient and fast

The company had made an error and paid me for a claim that I should not have been paid for. They informed me but informed me they would not seek reimbursement. They have been extremely honest. Claims are processed very quickly and they are very efficient.

Insurer: Pumpkin

By: Suzann

Verified October 26, 2025

Quick and easy claim filing process!

Quick and easy claim filing process!

Insurer: MetLife

By: customer

Verified October 26, 2025

My claim was reviewed in a timely…

My claim was reviewed in a timely manner and payment came quickly.

Insurer: MetLife

By: Dick Mans

Verified October 26, 2025

Claim and reimbursement experience

Instructions for reimbursement submission were clear and easy to follow. Loved that a confirmation email was sent to me once MetLife received my request by mail. Reimbursement was reasonably fast after MetLife reviewed the claim

Insurer: MetLife

By: Bonnie Baird

Verified October 26, 2025

I could not ask for a better pet…

I could not ask for a better pet insurance company They have addressed every claim that I have sent in. Highly recommended

Insurer: MetLife

By: Al Carvelli

Verified October 26, 2025

MetLife has been very fair with payouts…

MetLife has been very fair with payouts on insurance claims. They have sped up their process at it has been very impressive and helpful

Insurer: MetLife

By: Joseph Jack

Verified October 26, 2025

Metlife Pet

Great value for price paid; reimbursements handled very well too!

Insurer: MetLife

By: customer

October 26, 2025

Frustrating when the exact diagnosis is…

Frustrating when the exact diagnosis is not listed. Also the review function would not let me review my submitted invoice and would only display the circle of confusion.

Insurer: Embrace

By: James Lynd

Verified October 26, 2025

Very easy to file claims

Very easy to file claims, get info when they have been both received and when they have been looked. And with in 5 days I know what they will cover and what they won't. And they get right back to me when I ask why an item was not covered. Good experience all the way around.

Insurer: MetLife

By: Sherrie Shaw

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