Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 12, 2026

PEACE OF MIND

Was easy to sign up and get the coverage i need for my pet and have peace of mind thank you for this service for our pets

Insurer: MetLife

By: Deborah Statler

March 12, 2026

Quick and Easy Process!

I had to pay out 888.00 to the vet due to Urinary Issues and I summited a claim the same day as her visit. The claim was processed and with in a week I received reimbursement. I'm very impressed with the efficiency!"

Insurer: Pets Best

Veterinarian: Padfoot Veterinary Practice

By: Schindel

Useful
March 12, 2026

Loki

My dog Loki had a partial blockage which caused him to become critically dehydrated. I went to Veg ER in Peabody, Ma where he was seen right away, determined he was dehydrated and hooked up to fluids. He spent the night in the hospital but has made a full recovery. My claims process with Pets Best was seamless and I received reimbursement on my claim exactly 2 weeks to the day. After my deductible and 20% copay I was reimbursed 80% of the claim. Thank you VEG ER and Pets Best!!

Insurer: Pets Best

Veterinarian: VEG ER for Pets

By: Brenda

Useful
March 12, 2026

This company is a joke

My dog had an MRI done to help diagnose her medical condition. The insurance is denying my claim saying it was a preexisting condition, yet I have letters from her vet that has treated her since she was 8 weeks old as well as the neurologist who performed the MRI starting that this specific condition can only be diagnosed with an MRI. So how they can consider it a preexisting condition before it was diagnosed is preposterous and unfounded. I have filed a claim with the Michigan Department of Insurance to help rectify my situation since I have been denied on multiple levels from Pets Best.

Insurer: Pets Best

Veterinarian: Dorr Veterinary Clinic

By: Heather

Useful
March 12, 2026

The best insurance

Always processes my claims on a reasonable time. It is so reassuring that spot will have my back whenever my pets get sick and in an emergency. I have recommended spot to 4 other people that needed insurance and they like it too. The price is incredibly reasonable as well.

Insurer: Spot

By: Maura I.

March 12, 2026

Sending in claim was done quickly and…

Sending in claim was done quickly and easy!

Insurer: Healthy Paws

By: terry finnegan

March 12, 2026

MetLife pet used to be great

MetLife pet used to be great. Prices have skyrocketed and more claims that used to be approved are now denied. Look elsewhere.

Insurer: MetLife

By: Lindsey

March 12, 2026

Makes the claim process easy and fair.

Makes the claim process easy and fair.

Insurer: Spot

By: Chrles

March 12, 2026

Paws Above the Rest!

I’ve had different pet insurers over the years but kept switching because one thing or another didn’t agree with me. Spot is paws above them all. I did a lot of research when I decided to switch plans a few years ago and chose Spot after speaking with them. They had no problem covering my old timers, which is rare. In terms of policies, premiums, coverage and customer service, I’ve never been happier.

Insurer: Spot

By: Debbie

March 12, 2026

Easy and Efficient

It was very easy do decide on what coverage I could choose from for my dog.

Insurer: MetLife

By: Sara Burr

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