Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 26, 2025

DEFINITELY recommend Healthy Paws

DEFINITELY recommend Healthy Paws pet insurance!! ⭐️⭐️⭐️⭐️⭐️ My American Bulldog has allergies and need meds daily plus immunotherapy shots 3x per month. Even as premiums have increased due to my dog's age, the reimbursement for these meds exceed the premiums. Plus, as an older dog (and my service dog) he has needed additional veterinary care and physical therapy which would really hurt while living on military disability, if I didn't have HEALTHY PAWS! Submitting invoices and medical records is extremely easy via the web or their app. And typical settlement from the claim is about 3 days (even over weekends). I doubt I'll ever get another dog, but if I do, or if I can ever provide a bit of advice to other pet owners, I will always recommend pet insurance and Healthy Paws 🐾

Insurer: Healthy Paws

By: Gary M

Verified October 26, 2025

Great!

Easy to upload claims, quick payments, no issues!

Insurer: MetLife

By: Holly H.

Verified October 26, 2025

MetLife Pet is the best!

MetLife pet insurance has been a life saver in helping me with the high costs of veterinary bills. I have an older rescue pup that has required some unforeseen procedures MetLife has been there for me. Very easy to submit claims, they answer all my questions when needed and claims are finalized in a timely manner.

Insurer: MetLife

By: customer Julie B.

October 26, 2025

A HUGE SCAM & WASTE OF MONEY

Three months ago, I submitted a simple $90 claim for a urinalysis because my cat was showing delayed urination. The claim was initially denied because Pets Best said they didn't receive drs notes. I got them the drs notes and 6 weeks later, as well as 4 phone calls and three emails later (all a huge waste of my time, not even worth the $90 reimbursement), and the claim remains UNPROCESSED. Meanwhile, they have no trouble extracting $126 from me every month for their monthly fee. For what? SO I can waste my time on phone calls, emails, and paperwork? Save your money. Don't waste it on this scam of a company.

Insurer: Pets Best

By: Julia

Verified October 26, 2025

Very quick turn around on claims.

Very quick turn around on claims.

Insurer: MetLife

By: customer

Verified October 26, 2025

You have addressed our needs

You have addressed our needs. Answered promptly to our claim. Our little Bo, A Persian, himalayan cat possible has glaucoma that has in the past caused high blood pressure. He has visited the Heart and eye specialist and you have made everything easy for us. Respecting our feelings.

Insurer: MetLife

By: customer

Verified October 26, 2025

Quick response and updates on claims

ease of use with the app and submitting of claims. Quick response and updates on claims

Insurer: MetLife

By: customer

Verified October 26, 2025

They are very responsive and helpful…

They are very responsive and helpful with everything. I’ve never had an issue filing a claim or getting my money back quickly.

Insurer: MetLife

By: Melisa Glass

Verified October 26, 2025

I have Good Insurance had ASPCA insurance for several…

I have had ASPCA insurance for several years & they have always done a good job. Thank you.

Insurer: ASPCA

By: Becky

Verified October 26, 2025

Easy to upload and receive reimbursement

Easy to upload and reimbursement is quick and accurate

Insurer: MetLife

By: customer

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