Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claim for dental procedures denied as…
Claim for dental procedures denied as pre-existing. They failed to "discover" the pre-existing until almost a year after we enrolled. The condition was treated and resolved (Per policy, dental treatment is covered once it is treated and resolved. We had it treated and resolved and they still denied it. They do not advise you of exclusions for pre-existing until a claim is submitted. They take the premiums and provide no coverage.
Insurer: Embrace
By: J H
It is so incredibly easy to create a…
It is so incredibly easy to create a claim!
Insurer: MetLife
By: customer
We’ve been very happy with Spot
We’ve been very happy with Spot. They’ve been fair and prompt with our insurance claims.
Insurer: Spot
By: Tracy Chelette
Make sure it’s right for you
Our dogs are generally healthy and haven’t had any big issues. However the denial claims have been more frequent than not and they automatically disqualified our golden retriever for anything related to hip dysplasia and denied our rescue mix for a wellness benefit without cause. I have regrets having been with Petsbest from the start. Our GR’s premiums is now 400 a month which is the same as mine! A 100 dollars a month increase from last year. We are likely to now cancel our insurance with Petsbest. I am disappointed that we have to do this.
Insurer: Pets Best
By: Young Choo
Prompt review
We appreciate the prompt review and reimbursement in a timely manner.
Insurer: Pumpkin
By: Jennie
Claims
Claims are processed promptly and without problems. Great pet insurance.
Insurer: MetLife
By: Robert
Easy to upload bills and quick…
Easy to upload bills and quick turnaround
Insurer: MetLife
By: Ken LaFerle
Exceptional Pet Insurance Experience with MetLife!
MetLife has truly impressed me with their pet insurance services. The entire experience, from signing up to submitting claims, has been remarkably smooth. I found the registration process incredibly easy and user-friendly, which set a positive tone from the start. When it came to submitting claims, I was pleasantly surprised by the efficiency of the system. The turnaround time for processing my claims was exceptional; I received a refund within 24 to 48 hours, if not even quicker. This level of service not only alleviated my concerns about financial burdens related to my pet's health but also reinforced my confidence in choosing MetLife. Overall, I’m giving MetLife an outstanding rating for their pet insurance due to their seamless process and rapid response times. Highly recommended for any pet owner looking for reliable coverage without the hassle!
Insurer: MetLife
By: Yuri
The app is very easy to use and…
The app is very easy to use and reimbursements are fair
Insurer: MetLife
By: customer
Surgery for cancerous tumor not covered
And it just keeps getting better. Claim was rereviewed and several items still not covered for cancerous tumor removal. 1.) Anesthesia - NOT COVERED!!! I guess they give the dog a bullet to bite on while doing surgery since you can't give them whiskey like they did for humans back in the 1800s. 2.) Removal of the cancerous growth - NOT COVERED!!! Fatty tumors are not covered (I understand that), but I guess you just keep the cancerous tumors in the dog to spread to others areas and eventually kill the dog???!!! 3.) Pathology report - NOT COVERED. Will not pay for the report to verify all cancer was removed and no further treatments such as radiation or chemo are needed. What are my premiums paying for then?
Insurer: Embrace
By: Betsey Woods