Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,035 total
Other Categories
Customer service associates are always…
Customer service associates are always friendly, and they don't drag their feet when it comes to processing claims. I would highly recommend
Insurer: MetLife
By: customer
It was quick and easy and I'm glad my…
It was quick and easy and I'm glad my Elvis is now covered under my Metlife
Insurer: MetLife
By: MARISOL MORON
THE LAST REPRESENTATIVE I SPOKE TO…
THE LAST REPRESENTATIVE I SPOKE TO RESOLVED ALL MY DIFFICULTIES I HAVE BEEN HAVING FOR MONTHS SUBMITTING MY CLAIMS TO YOU ALL. I AM SO GRATEFUL TO HER FOR HER DEDICATION, DILIGENCY, PATIENCE AND WORK ETHIC. I HAVE BEEN FRUSTRATED AND SHE WAS THE ONLY ONE WHO PROVIDED A SOLUTION.
Insurer: MetLife
By: HUMMINGBIRD
The claim life cycle is too long for…
The claim life cycle is too long for review and takes way too long to make a decision and pay out a claim!
Insurer: MetLife
By: Danilo Riggio
Positive experience
Good customer service when I was confused how to submit the claim. Claim was processed quickly.
Insurer: MetLife
By: customer
Staff
Staff, coverage and ease of claim submissions
Insurer: MetLife
By: Elizabeth
The claim process was seamless
The claim process was seamless — I received pre-certification within minutes. My French Bull dog suffered an acute allergic reaction and had to be rushed to the ER vet. Due to the severity, he needed an overnight stay, but knowing that Embrace covered the cost was incredibly reassuring. He’s doing fine now!
Insurer: Embrace
By: Tracy Milligan
refreshingly straightforward
Wanted to take a moment to share my positive experience with MetLife Pet Insurance. I have had it for 3 years. My dog recently required surgery. MetLife claim process was easy and convenient. All claims received full reimbursement within 9-10 days of submission. The entire experience was refreshingly straightforward - submit legit claim, get paid. No friction or runaround. - Thumbs up...
Insurer: MetLife
By: Dom C
I wasn’t sure if the claim would be…
I wasn’t sure if the claim would be accepted but it was. The coverage is great. Thank you.
Insurer: Pets Best
By: Jill
Efficient payment of claims
Efficient payment of claims. Easy to make claims using the app
Insurer: MetLife
By: customer