Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 25, 2025

Very quick reimbursement

Easy to summit a claim. Very quick reimbursement.

Insurer: Pumpkin

By: Margie

October 25, 2025

Quick, Easy and Fair

Submitting claims and receiving reimbursements is quick an easy. Evaluations are fair.

Insurer: Embrace

By: MA in Palm Coast

Verified October 25, 2025

3 Stars for MetLife

I am extremely satisfied with MetLife. The app is very easy to use. It makes filing a breeze. Claims are processed very quickly. Updates are provided so I also know the status of my claim. My Vet says MetLife is one of the easiest companies to work with. 3 Stars

Insurer: MetLife

By: Maisie M

Verified October 25, 2025

The cost is fair

This was very easy to do online

Insurer: MetLife

By: Christina Varone

October 25, 2025

I have had multiple claims in the past…

I have had multiple claims in the past 4 years for my cockapoo , Kelsey. I have never had any problems getting my payment. I am so happy I purchase this insurance if not I would be very hard pressed for money to pay for her to have care.

Insurer: Embrace

By: Bonnie Lorson

October 25, 2025

App is broken

App is broken. Spent a long time attempting to file my first claim and finally was able to do so on the desktop app. I had Pets Best in the past and may consider switching back to them because it’s very glitchy and there isn’t a way to upload anything under the wellness plan. The interface with Pets Best was easier and they had a working app.

Insurer: Embrace

By: Elise P

Verified October 25, 2025

Great family plan and easy claim

Easy claim process!

Insurer: MetLife

By: DS

Verified October 25, 2025

Spot Pet Insurance is the Best!!

Spot Pet Insurance is the Best!!! Preventative care being offered, easy process to submit claims, incredible customer service and insurance agents are always super friendly, compassionate, and nice. They actually care about my sweet girl. Everytime I’ve called for questions or help they always ask how she’s doing. We just had to get a huge surgery done for our girl and I called ahead of time to send them the estimate. They processed it in my account so when I submitted the final bill for the surgery it was a super smooth process. Turnaround time for reimbursement is super fast and efficient. I’ve always received reimbursement and completed claims within less than 2 weeks. Typically we see claims completed and reimbursement around 1 week from the claim date. Very fast, very reliable, no hassle, and always friendly. I recommend Spot to my friends and family and will continue to use them for my girl Riot and any future animals I decide to get! Best decision I ever made was going through this company for Pet Insurance!

Insurer: Spot

By: JASMINE S.

October 25, 2025

Pets Best js AWESOME

I recently filed 2 claims one for a vet visit and one for flea treatment medication. One needed some explanation but it waa easily done. The checks arrived promptly.. i highly recommend Pets Best !!!

Insurer: Pets Best

Veterinarian: Myrtle Veterinary Hospital

By: Michelle

Useful
October 25, 2025

The ease in filing a claim is…

The ease in filing a claim is remarkable. Wow!

Insurer: Embrace

By: Rosie Dodd

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