Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet Insurance made easy
All details were clearly listed and believe that we got the best coverage
Insurer: Prudent Pet
By: jdonthemovegmail.com
Emergency care didn't break my family
Metlife made getting my pup the care she needed much more affordable. Thanks to it, my family didn't suffer catastrophic financial hardship when our GSD needed emergency veterinary care. Thank you to White Oak Animal Hospital, Virginia Veterinary Centers-Fredericksburg, and Metlife.
Insurer: MetLife
By: D Mill
When my dog Kiba got sick this past…
When my dog Kiba got sick this past year it was so unexpected and created a very stressful and emotional time. Fortunately, I had her covered with Fetch and it was truly a lifesaver for us. The claims team was so attentive and supportive they went above and beyond to ensure that I was getting coverage for her as well as peace of mind in knowing I had the greatest support with Fetch Pet Insurance. They were able to retrieve some of the documentation that was needed to finalize my claims. I can’t thank them enough for their help and extremely valuable communication through the entire process. Princess in claims team is truly a vital part of Fetch and I am forever thankful for her kindness and attentiveness to not only me but Kiba as well. If there’s one great piece of advice I always share to anyone with pets, it’s to trust and invest in Fetch Pet Insurance!
Insurer: Fetch
By: Chloe Deshotel
Excellent insurance
They have consistently been responsive. My Cavalier King Charles Spaniel has 2 serious health conditions & they have paid large amounts. We are so grateful, and could not recommend them enough.
Insurer: ASPCA
By: Carol L Thomas
Great Pet Insurance!
Fetch was responsive and processed claims quickly- thank you!
Insurer: Fetch
By: Sandi Denny
Can’t say enough great things about Pet Best
We strictly have the emergency pet insurance coverage, and it has been fabulous since we discovered them 5 years ago. Their plan covers exactly as the promise
The instant payout is so helpful when…
The instant payout is so helpful when the bills are so expensive
Insurer: Trupanion
By: Gabriel Cantero
Complete lack of processing
I've had Fetch pet insurance for a few months and I am looking elsewhere. I chatted with an agent who then supposedly submitted a pre-authorization claim on my behalf. I was told it'd be completed in 3 business days. In the span of 2 WEEKS I called and/or messaged an agent 4-5 times because my pre-authorization never went into review. Every time, I was told they will ensure it is completed shortly. Then it was over the 2 week mark and suddenly I am missing documents, when I submitted medical records the same day it was originally submitted. It is ridiculous that this was only supposed to take 3 business days and it has been over 2 weeks and counting- ONE because I was never informed that anything was missing until the 2 week mark when I had to call again. TWO I am waiting another 3 days again. And THREE, turns out the original agent I spoke with didn't even submit the correct type of claim. I've been going in circles with these people and it's been the worst insurance experience I've ever had. DON'T RECOMMEND.
Insurer: Fetch
By: Destiny Khamsouk
Difficult to get things covered
They will dig into your pets records and find the most minuscule reasons not to cover something even when the note was beyond the time frame of concern. Only keeping coverage due to my pet already incurring over 10k of vet charges the year prior to coverage.
Insurer: Pumpkin
By: David
Easy claims procedure
Easy claims procedure. Need to be able to explain better.
Insurer: Fetch
By: Mark