Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified December 30, 2025

So easy

Very easy to file a claim and upload documents.

Insurer: Fetch

By: Christine

Verified December 30, 2025

Healthy Paws is the best

I actually posted on Facebook five years ago when I signed up for Healthy Paws. Without any encouragement from the company, I wanted my friends to know how good they are. You get what is stated - no surprises. I have gotten reimbursed several times within 24 hours. I love my pets and knowing I have good insurance takes a lot of the stress away. My first experience with a company that will go unnamed was very different. Always nickel and diming, taking up to three months to pay. Yes, healthy paws is more expensive, but worth every penny. Big piece of advice- sign up as soon as you bring your pet home. This way you will not have to deal with pre-existing conditions if your pet is puppy age. And you pay a lot less for puppies.

Insurer: Healthy Paws

By: Lisa Schanzer

Verified December 30, 2025

good support

good support - Trupanion interfacing directly with my Veteranarian makes it much easier to process claims,

Insurer: Trupanion

By: Keith

Verified December 30, 2025

First time I ever had Kitty Health insurance!

First time I ever had kitty insurance, and would recommend HIGHLY! Used my policy once in 9 years, then kitty had a a major emergency. Do your homework, I did. Compare coverage, limits/caps, deductibles, etc. Healthy Paws covered an unexpected medical crisis and allowed me to get the best care and a treatment plan that I could afford. Reimbursement was prompt, and easier to do than it used to be, downloaded snapshots and emailed right in. Direct deposit payouts. No fax, snail mail, etc, but you can submit claims that way.

Insurer: Healthy Paws

By: Val G.

Verified December 30, 2025

The response time on providing feedback…

The response time on providing feedback and being reimbursed were incredibly fast.

Insurer: Pumpkin

By: Susan L. Naples

Verified December 29, 2025

Metlife is easy to use

Metlife is easy to use. Easy to submit claims, which get reviewed fast and payments out within a week.

Insurer: MetLife

By: customer

Verified December 29, 2025

As always the reimbursement was prompt…

As always the reimbursement was prompt and accurate. Couldn’t recommend them More

Insurer: Fetch

By: CJS

Verified December 29, 2025

Jeremy was very knowledgeable

Jeremy was very knowledgeable , friendly, and explained my coverage very well

Insurer: Nationwide

By: Jean

December 29, 2025

Pets Best is TERRIBLE!

Pets Best is good at taking your money and denying claims! Why pay premium for your furry baby when you have zero peace of mind with this insurance carrier. Shame on them!

Insurer: Pets Best

By: Maria

Useful
Verified December 29, 2025

Metlife doubled my pet's insurance…

Metlife doubled my pet's insurance monthly premium from $74 to $134 without my knowledge. This is too high for our monthly budget. On another note, claim processing is fast and mostly done online.

Insurer: MetLife

By: SAMWISE GANGEE

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