Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,461 total
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Overly General Review of Medical History
Reviews of medical history are overly general and appear to be designed to exclude coverage for possible future claims in a broad fashion. The user should ensure that specificity is requested of the claims adjuster completing the review to ensure accuracy. Claims are paid quickly though, so I'll give a second star.
Insurer: Embrace
By: Brandon Abbinante
The pet insurance company you want.
Clarity on what is covered at sign up that they have fully honored, never a question on a claim, in my three years with them. The app is incredibly easy to use and filing a claim is easier than taking a selfie. Payment is deposited in my account within a week. This is the pet insurance you want...full stop.
Insurer: MetLife
By: Andy
The peace of mind is priceless.
I have had trupanion ins on my older pup since he was 8 wks... and gladly haven't had to use it. So when I got my new pup, I immediately enrolled him too. Well, sadly, he broke his leg when he was only 10 wks old!! The integration between the vet and trupanion is a smooth as butter! The peace of mind is priceless.
Insurer: Trupanion
By: Kelly
Best service
Best service! I will recommend to friends. Fast reimbursement. Excellent customer service. Willingness to help customers who have questions.
Insurer: MetLife
By: customer
The process for submission and…
The process for submission and reimbursement of covered expenses is very efficient.
Insurer: MetLife
By: Steve
The peace of mind…
The peace of mind that comes with having this insurance is wonderful! We've had a few claims, and they have been handled in a timely manner. I am glad we decided to get the cats insured with MetLife.
Insurer: MetLife
By: Shannon
Incredibly efficient claim review time
Incredibly efficient claim review time. Submitted my extensive claim Monday 12/22 and received the reimbursement by 12/26/25 EVEN WITH THE HOLIDAYS! I've been with metlife for 2 years now and I don't have a single complaint.
Insurer: MetLife
By: Francheska
Excellent Mobile App!
MetLife pet insurance is very easy to use and effective! After I take my dog to the vet, I take a photo of the receipt from the vet and upload it to the mobile app. Once it is reviewed by one of the associates I get my claim payment in a few days. It is as easy as that! A very straight forward process, cannot recommend them enough!
Insurer: MetLife
By: Allen
should cover physical exam
should cover physical exam
Insurer: Nationwide
By: customer
Quick once you get all records to them.
Quick once you get all records to them.
Insurer: MetLife
By: customer