Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


May 26, 2026

Easy

Lack of difficulty with filing a claim and quick response.

Insurer: Trupanion

By: Marilyn

May 25, 2026

Something shady is going on

Something shady is going on. They keep posting that they’re having technical issues. I used to submit a claim and it took less than a week. Now, they can barely find submitted claims. I smell a lawsuit!!!

Insurer: Embrace

By: Jan Evans

May 25, 2026

Quick reimbursement

Easy to obtain reimbursement and with quick turnaround

Insurer: Spot

By: Tom Panek

May 25, 2026

Quick response

The time it took to respond to the invoice submitted for my dog's surgery was incredible. The specialist submitted the claim and within minutes I knew what I had to pay for this claim.

Insurer: Trupanion

By: CYNTHIA LUCENTI

May 25, 2026

I can trust them to be there for my pup…

I can trust them to be there for my pup when I need. As soon as I submit a claim, they are right on it. Thank you Marie

Insurer: Trupanion

By: Marie

May 25, 2026

Great customer service

Customer service rep explained everything to me . Pleasantly surprised when he told me so.e of my dogs dental surgery was covered.

Insurer: Spot

By: Carol Trowbridge Neubauer

May 25, 2026

easy reimbursement process !

easy reimbursement process !

Insurer: MetLife

By: customer

May 25, 2026

Very easy claim submission process

Very easy claim submission process. Payouts come via zelle.

Insurer: MetLife

By: Roman

May 25, 2026

The customer services workers are the…

The customer services workers are the nicest. You can tell they themselves love pets. Also haven’t had a problem getting refunded

Insurer: Pumpkin

By: Yuliana

May 25, 2026

Great customer service and assistance

Pets Best was there for us through distressing moments for our dogs & helped us extend treatment options for our pup with IMHA. Customer service has always been helpful and caring.

Insurer: Pets Best

By: Ryann Taylor

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