Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified December 29, 2025

Very simple to use and quick to respond!

Very simple process when submitting claims, reimbursed very quickly too!

Insurer: MetLife

By: Kelly

Verified December 29, 2025

Prompt processing of claims

Prompt processing of claims

Insurer: MetLife

By: customer

Verified December 28, 2025

When I submit my claims it they respond within 24 hours

When I submit my claims they respond within 24 hours or less. Very impressed and the payment comes within 24 hours to my account.

Insurer: MetLife

By: Celeste

December 28, 2025

Terrible experience with this company

Terrible experience with this company . Would not pay on any claim . All they say on any claim is that it’s preexisting condition we are not covering claim . Do not use this company if you want good health care for your pet .

Insurer: ASPCA

By: Anthony Micieli

Verified December 28, 2025

My experience with Metlife Pet…

My experience with Metlife Pet Insurance has been great. I was pleased with how easy it was to file a claim and receiving updates on the process.

Insurer: MetLife

By: Carol

Verified December 28, 2025

I’m very happy with MetLife

I’m very happy with MetLife. Every time I take my dog for his check ups or get his flea and heart worm medicine, I get reimbursed ASAP.

Insurer: MetLife

By: customer

Verified December 28, 2025

Quick and responsive

Immediate reply with coverage even before we left the vet.

Insurer: Trupanion

By: Linda

Verified December 28, 2025

So glad I got it!

Bruno has had a great start - we have had MetLife Pet for him since we brought him home because it was affordable and comforting. This year he sprained his ACL and had a few seizures. Without the help I have been getting through my policy benefits with MetLife Pet the financial strain would have been too much. I'm very grateful!

Insurer: MetLife

By: Amber Manwaring

Verified December 28, 2025

The coverage was amazing but the price…

The coverage was amazing but the price you out after a couple of years.

Insurer: MetLife

By: customer

Verified December 28, 2025

We like Spot for our shih tzu mix dogs

We like Spot for our shih tzu mix dogs We do wellness as well as accident. I don’t feel they go up exponentially. Always fast getting claims processed.

Insurer: Spot

By: Sheila Kurth

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