Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,461 total
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App seemed to improve with how user…
App seemed to improve with how user friendly it was with documentation requests for claims. However the reimbursement times take forever and I had one experience where it took months
Insurer: MetLife
By: customer
Easy…
Easy to submit bill and review process was fast.
Insurer: MetLife
By: customer
Fast claim processing
Claims for a very sick dog were processed very fast to help alleviate some of the heavy financial burden.
Insurer: MetLife
By: customer
I appreciate how quickly I get…
I appreciate how quickly I get reimbursed but I don't like that I always get told I forgot something on my claim even though I make sure I check to make sure I have included everything.
Insurer: MetLife
By: customer
MetLife has been excellent.
MetLife has been excellent to work with. Claims are easy to file and the agents are always helpful and cheerful. Thank you.
Insurer: MetLife
By: Sue Grosch
Super fast and easy to deal with
Super fast and easy to deal with on my claim. Have had zero issues with them. Highly recommend!
Insurer: Spot
By: Andy
Thank so much for being there when…
Thank so much for being there when Charlie was sick! The claim process was quick and easy!
Insurer: Spot
By: Lisa Hanke
They offer great coverage
They offer great coverage. Good customer service. My only reason for a 4 star instead of a 5 is because the reimbursement takes more than 3 days and direct deposit can cause issues resulting in check being mailed instead of deposited which takes additional days. Other than that great price my job qualified me for a small discount and like I said the coverage is great I love it.
Insurer: MetLife
By: Ana
Everything I hoped and more
Super easy to understand the policy and have been so helpful with responding to claims in a timely manner. Everything is straightforward and the 24/7 vet live chat has been a lifesaver.
Insurer: MetLife
By: customer
Easy to submit a claim
Easy to submit a claim. Processing was quick and fair.
Insurer: Fetch
By: Gary Kirsch