Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
61,181 total
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Amazing Communication
The Folks at Pumpkin Pet insurance are very fast to reply and are extremely communitive. I love the feature where you can see what your insurance will cover for an estimate so you can best prepare to make that surgery come true. I love their timely replies and the work they do to keep members like me informed and prepared.
Insurer: Pumpkin
By: Katherine
The automatic claims process was easy…
The automatic claims process was easy and quick. Uploaded all that was asked for and got the money in my account within a few days.
Insurer: Spot
By: Phil Dunn
Everything was very easy to file and we…
Everything was very easy to file and we got a nice quick reimbursement for our baby girl who is dealing with cancer now.
Insurer: Spot
By: Bruce Hotaling
Easy to file a claim
The claim filing process was easy, communication was better than expected, and the payment was fast to arrive directly to my bank account!
Insurer: Fetch
By: Robin McCoy
It's been pretty easy
So far our frenchie has not had any issues (who knew) so we really haven't experienced any large claims. Just standard stuff that they have honored. It has been easy to submit claims and payments are automatic.
Insurer: MetLife
By: Kay
Spot insurance phone staff is always…
Spot insurance phone staff is always very helpful and kind. Wonderful insurance claim. I’ve been with them for a little over two years and I’m very pleased!
Insurer: Spot
By: Kasie Mcpherson
A+ They have been fair and responsive
They have been fair and responisve. I had one claim and they reimbursed me a fair part and the teeth cleaning I had done for Odie had a 150 dollar allowance for Teeth cleaning when I added the Platinum rider. SO yeah. Spot pet insurance is legit and they are a great company to deal with. I hope I will never need them for major diseases/illnesses but if I do, I am glad I chose this company! Thanks, Brian and Odie.
Insurer: Spot
By: Brian D
Pumpkin team replies in a timely fashion
The Pumpkin team is consistently available to address your inquiries in a timely fashion. They have been processing my claim requests very promptly and providing clear feedback. I highly recommend them
Insurer: Pumpkin
By: Anna
Double check your coverage amounts when signing up.
With our last dog the coverage and service was amazing. With our new dog, I started with a higher deductible by mistake. I called to make changes and you can NEVER make a change unless it’s to up your coverage. So basically nothing is covered for this dog which is a bummer. When I was talking to the rep she mentioned I could switch insurance companies but everything she’s been treated for so far would be considered “pre-existing” and not covered somewhere else.
Insurer: Pets Best
By: Jen Brennan
You made it very easy to file and…
You made it very easy to file and receive reimbursement
Insurer: Pumpkin
By: grace