Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified December 28, 2025

It is easy to file a claim and get a…

It is easy to file a claim and get a refund. Instructions are clear for what should be submitted and how to get paid.

Insurer: MetLife

By: customer

Verified December 28, 2025

Quick, easy, reimbursement Process

Less than a week to get a reimbursement for a very expensive vet visit. Very pleased with how easy it is to submit a claim.

Insurer: MetLife

By: Heather

Verified December 28, 2025

The claim process was easy to apply for...

The claim process was easy to apply for, and it was taken care of rather quickly. Thank you all!!

Insurer: MetLife

By: Karen Ouellette

Verified December 28, 2025

I’m very happy with MetLife Pet…

I’m very happy with MetLife Pet Insurance! Luckily my dog doesn’t get sick very often but her yearly checks can be costly. MetLife pays us back for the vet bill (minus deductible) promptly which is a relief! Mainly it gives us such peace of mind knowing that if an emergency happens our baby is covered.

Insurer: MetLife

By: Michelle Davis

Verified December 28, 2025

Fast Processing and Payment

MetLife and especially the mobile app make processing claims easy and quick!

Insurer: MetLife

By: customer

Verified December 28, 2025

Easy to submit documents

Easy to submit documents. The processing occurred quickly and the reimbursement was accomplished quickly. Updates were given along the way.

Insurer: Fetch

By: Karen Diaz

Verified December 28, 2025

Grateful for this safety net

I have to be honest, I was reluctant about the monthly cost of pet insurance. Despite my regret over not having it for my previous furbaby and the financial strain I experienced over an emergency gall bladder surgery he needed, I was still a little skeptical about whether or not it was going to be worth it for my newly adopted dog, half-expecting every claim to be denied due to sneaky caveats in the policy. But I am so glad I moved forward despite my concerns, as I have been tremendously and pleasantly surprised by MetLife. They have come through with reimbursements on every claim I've submitted, and the financial support has been invaluable. My sweet pup has had several unexpected emergency visits and if not for MetLife's coverage, the costs would have been devastating. I am so grateful for this safety net, and also for the ease of the submission process and the speed at which the claims have been reviewed and processed! Also worth noting is that every person I've spoken to on the phone from MetLife has been incredibly kind, helpful and patient with me and my many questions!

Insurer: MetLife

By: Jenna Dawsey

Verified December 28, 2025

The best pet insurance!

The best pet insurance I get it through my work. Filing for a claim is so easy and fast. This year I noticed that took about 3 days to received the refund and I was able to pay back right away. I don’t like to have credit card with big balances. I feel relieved that my pets have an amazing pet insurance that not only has my pets best interest but has my back as well. I’m so glad I got this insurance thank you!

Insurer: MetLife

By: Nancy

Verified December 27, 2025

Simple and Fast

Submitting a claim is simple and the response time is quick.

Insurer: MetLife

By: April

Verified December 27, 2025

MetLife for my girl…

I have been with MetLife for my girl dog the last two years. It is very reasonable price and filling claim is easy and quick. I highly recommend it.

Insurer: MetLife

By: Lucki Girl

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