Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

61,181 total


Verified March 01, 2026

Great!

Great! Very easy to submit claims!

Insurer: Spot

By: Melissa Bourque

Verified March 01, 2026

Nobody wants to hear a cancer diagnosis…

Nobody wants to hear a cancer diagnosis for their furry baby - ever! But if that should occur, it sure is nice having Healthy Paws on your side. I’ve had Healthy Paws insurance for both my pups since they were puppies - they are now 11.5 & 12 y/o (BD today!). Every time I’ve had to file a claim they ALWAYS came through. And at this difficult time for my younger one, they are shining through again. He is recovering from surgery and will be undergoing a strong dose of radiation in 2 days. I’m really hoping that will be all that’s needed. Unlike other pet insurance companies, there’s no max cap with Healthy Paws. And yes, they don’t cover annual vaccinations or physical exams or monthly preventative meds, but those are expenses any pet owner should be responsible for if they’re going to be a pet owner. They do, however, cover the unexpected expenses that can cost quite a bit - diagnostics, labs, surgeries, other treatments - coverage provided for these is extremely helpful. Icing on the cake is the ease of filing a claim - submit photo of itemized invoice and Vet’s notes and that’s it. It can’t get any easier than that! Win win! And 99.9% of the time they complete the claim within a couple days - often times it’s been same day. I highly recommend Healthy Paws for your little one(s). I wouldn’t consider any other pet insurance company.

Insurer: Healthy Paws

By: Cindy

Verified March 01, 2026

Reimbursement was easy.

Reimbursement was easy.

Insurer: MetLife

By: Nancy May

Verified March 01, 2026

super quick to reimburse

Fetch was super quick to reimburse. I made the claim Monday and had money deposited by Friday.

Insurer: Fetch

By: JB

Verified March 01, 2026

My first claim with MetLife Pet

My first claim with MetLife Pet. Payment was quick and easy. After my dog had a Hypoglycemic Seizure I took her to the emergency Vet and they stabilized her overnight. The bill was nearly $2000.00. MetLife Pet covered most of it is just a few days. The app and website could be a little more intuitive in claim submission, but the process was easy enough and worked. Thanks MetLife Pet.

Insurer: MetLife

By: Scott B.

Verified March 01, 2026

Fast claim processing and payment

My claim was quickly reviewed, approved and paid in a matter of days. Submitting a claim was super easy and my reimbursement was direct deposited after processing was done.

Insurer: Fetch

By: Brian Silverman

Verified March 01, 2026

Healthy Paws has been a lifesaver...

My poodle mix, DeClan, is beautiful, funny, and loving. He has had some serious health issues. Two years ago, he was diagnosed with Addison's, which requires an expensive monthly medication. Last year in May, and again in August, he had surgery to remove bladder stones. There were complications with the August surgery, which required numerous visits to the emergency room. Just recently, we discovered he had an infection in his spine, likely due to a urinary tract infection. He will require antibiotic treatment for many months. I began using Healthy Paws about eight years ago. If I did not have their coverage, I would not be able to provide the care that DeClan needed and needs to get through his many difficult times. After submitting claims, they are quick to respond. They literally have been a lifesaver for me, for DeClan, and for my other dog.

Insurer: Healthy Paws

By: Kathy L.

Verified March 01, 2026

Reimbursement was quick and easy

Reimbursement was quick and easy. Just fill out the form, include the veterinarian's invoice and before I knew it, the reimbursement was deposited in my checking account.

Insurer: Pumpkin

By: Elizabeth

Verified March 01, 2026

Happy

This time there was no issue with getting reimbursed for some of the out of pocket money I spent on my fur baby. This time everything went smooth. In the past I felt beat down and buried in paperwork and kept getting NO for an answer.

Insurer: MetLife

By: customer

March 01, 2026

F etch pet insurance says every tooth…

F etch pet insurance says every tooth covered but that only seems to be true if you get the insurance when your dog is a puppy with absolutely no known conditions. Tarter was mentioned in one of the documented checkups….. not bad, no comment from the vet stating a dental condition needed to be addressed… and they used that to deny my claim. My dog was 4 years old when I got the insurance so yes, there are minor items noted in her checkups. I have no faith in Fetch at this point.

Insurer: Fetch

By: Leslie

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