Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
61,181 total
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Claims easy/premiums expensive
Premiums went from $370+/- to $799 in one year so next year will be my deciding year whether we continue with Pets Best. Claims process easy but simply getting too expensive
Claim processing
I was very impressed on how fast Pet Best processed my claim.
This isn’t what they promised
It seems this company will find any excuse to deny your claim if you sign up with them any time after your very first vet appointment. They will deny the claim and say the symptoms were experienced before the plan took effect. Don’t do it.
It's more than a week and i haven't…
It's more than a week and i haven't received any update or notice. It feels i had to pay asap but no progress on your part.
Insurer: Nationwide
By: Reza
Easy process, excellent coverage.
My dog got bit by a venomous snake and It was no foot work on our end. My pet was able to be emergently cared for with no questions asked. Dropped my vet bill down from $4000 to $800
Insurer: Trupanion
By: Samantha
The submission of the claim was… excellent
The submission of the claim was seamless. The response was quick, and the payment was as expected.
Insurer: Spot
By: Paul Mount II
Unfortunately Fetch Canada does not honour their offers
Unfortunately Fetch pet insurance does not honour the coverages offered on their own app. I applied for a spaying benefit under their Wellness add on and they invented I had not enough seniority. I had been their customer for more than a 1 year and a half. When applying for their wellness add on within their app it generated a new policy which was subject to wait for 15 days. I was already a cx and all I did was to add a new benefit. Their system had a glitch which they did not recognize. They look for excuses not to pay. I reached out to their cx service and they solved nothing. They just repeat scripts and look for excuses not to pay. They said the wellness add on has no waiting period and besides that they did not pay
Insurer: Fetch Canada
By: Lu Gro
Was nervous but pumpkin turned out to be awesome
I was dropped by nationwide. And to be honest nationwide had an amazing policy. I also had a dog with pre-existing condition of allergies. I looked and looked and tried to compare all of the different plans available, and I settled on pumpkin because they basically offered the same plan that I had with nationwide. Obviously they couldn’t cover the pre-existing allergy condition, but everything else was the exact same so I opted for the unlimited plan, including emergency and wellness. I have been very happy with pumpkin the turnaround time for payment on claims is so fast and they do estimates so for example if you have a big procedure coming up like a teeth cleaning, I submitted a estimate and was preapproved so by the time we had the procedure and I submitted the bill I had payment deposit deposited into my bank account within 24 hours. They are a great company to work with. I’m pleased that I picked them. I was nervous because I really did have a good experience with nationwide until they dropped me. But pumpkin has been great and I would recommend it to anybody looking for insurance. And I totally recommend the unlimited plan.
Insurer: Pumpkin
By: Jenny
I'm glad I got my insurance through Spot
I'm glad I got insurance through Spot. Something I hoped I wouldn't need to use but when I did it sure helped and filling a claim was quick and easy with a fast response from Spot team.
Insurer: Spot
By: Joe Deggendorf