Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified January 01, 2026

Filing claims is quick and easy

I have filed several claims to MetLife Pet Insurance and I found this agency is super in responding and explaining to my claims. They made it easy to submit and file a claim. And the turnaround time frame in response to my claim is great. I really appreciated their service.

Insurer: MetLife

By: Tina

Verified December 31, 2025

I was on vacation when my dog needed…

I was on vacation when my dog needed emergency vet care. I wasn't present, but my dog sitter had my insurance information to present to the vet and Trupanion paid their portion within seconds. It's peace of mind - even when I'm away.

Insurer: Trupanion

By: Karen

Verified December 31, 2025

Tried and true

Tried and true. Spot covers what they say they will. No surprises

Insurer: Spot

By: Kristin Doyle

Verified December 31, 2025

Easy submission and affordable coverage

Easy submission and affordable coverage for my new pup, Buddy!

Insurer: MetLife

By: JT Lin

Verified December 31, 2025

Great customer service and fair…

Great customer service and fair coverage of claims

Insurer: Pumpkin

By: customer

Verified December 31, 2025

A happy satisfied customer

So happy that I had you guys for my Pet Insurance for my cat, was thinking I didn’t need Insurance because he was a baby but 13 months later I found out and was very happy that I had you as my Pet Insurance he had an accident. Without you, it would’ve cost me over $6000 for his operation on his hip so thankful I went with your company, you paid the claims right upfront. Thank you a very happy customer😊

Insurer: Trupanion

By: Gary

December 31, 2025

0 stars scammers

0 stars, this company will scam you, as many others, be aware, you can’t cancel, and the chat bots are terrible, I have my direct deposit set up, and they send me a check and charge me for it, and when i asked them why, they said a bunch of lies, like a didn’t have direct deposit set up and when i send I picture of it, they said oh is because of my card ? Like no explanation nothing, don’t waist your money and time here, I heard Lemonade have better options, also this scammers take a lot of time to process the claims so I hope you’re not needing that claim money back soon because they’re gonna make you wait for ti couple o weeks too, people who tell you on insta or facebook that this app is good they were paid to do so, don’t believe every good review they probably made from IA, also i am paying for the 90 % reimbursement and guest what you don’t get no even 30 percent back, i took my cat to the vet and spent well 300 dollars , and they just wanted to send me a 50 dollar check and charge me a fee for it, this is just silly and a waste of time and money , be smart don’t fall for this bs

Insurer: Fetch

By: karol suazo

December 31, 2025

Amazing service from Amanda

Amazing service from Amanda. She took me through the entire process and explained everything about the coverage. Thank you Amanda! You are amazing!

Insurer: Fetch Canada

By: Julia Novitchkova

Verified December 31, 2025

Great coverage and customer service

Previously had Met Life Pet Insurance for one of my dogs and they were amazing. So easy to deal with and great coverage. When my dog passed away, they refunded me for the remaining balance I had with them. I highly recommend this company.

Insurer: MetLife

By: Linda Roy

Verified December 31, 2025

I’ll never go without MetLife pet insurance

Having MetLife pet insurance makes it is so easy to file claims and be reimbursed for well care, accidents and sickness. Just got another policy on our new puppy.

Insurer: MetLife

By: RBH

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