Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 19, 2026

Quick responses and the ease of…

Quick responses and the ease of submitting claims! Great!

Insurer: MetLife

By: Paul Heidenreich

Verified January 19, 2026

Quick review and determination of…

Quick review and determination of claim. Quick reimbursement.

Insurer: Pumpkin

By: Chuck W.

Verified January 19, 2026

Easy and fast reimbursement

My dog broke his leg and required surgery. Submitting invoices was easy and they were paid very quickly. I valued the text messages with the claim status updates. It was very clear as to what my policy covered. At a very stressful time, this was something that went very smoothly.

Insurer: Trupanion

By: Kirsten

Verified January 19, 2026

Healthly Paws is wonderful and very…

Healthly Paws is wonderful and very easy to file claim and very quick payments ....Having Pet insureance is a must !!! So when things go bad cost is not what you need to worry about ... Thank-you to Healthy Paws for never making me choose between my best friend and cost

Insurer: Healthy Paws

By: Koren Komorowski

Verified January 19, 2026

Excellent follow up and quick payment…

Excellent follow up and quick payment for my dog’s surgery. The university veterinary center trusts this company because they provided direct billing and they told me Trupanian is one of the only pet insurers for which they do this.

Insurer: Trupanion

By: Angela

Verified January 19, 2026

Highly recommend

Highly recommend! From the beginning to now I have had nothing but exceptional service! I have actually had to use my insurance a few times and they send you the refund check quickly as long as you provide them with vet notes and invoices- happy I signed up my girl!

Insurer: MetLife

By: Kiwi y/o ShihTzu

Verified January 19, 2026

quick turnaround on claims

quick turnaround on claims. Great communication via email. No need to call I was able to do everything online.

Insurer: Spot

By: CJ Alkir

January 19, 2026

Don’t recommend

I like they have unlimited options but so far haven’t had a good experience with this company. Response times take forever on claims and then it seems like no one is actually working there or listening. I emailed in 3 times explaining my dog didn’t have 12 months of records they were asking for as he was just adopted from the shelter and all emails went ignored and then they just closed out the claims. I had to resubmit everything and then this time around it went through. I used a another company with my previous dog and would have used them again as the process was fast and simple and they seemed to really care but they didn’t offer unlimited to I tried pets best after researching but I wouldn’t recommend them.

Insurer: Pets Best

By: Ryan Carlisano

Verified January 19, 2026

Easy to file a claim and repayment is…

Easy to file a claim and repayment is quick and easy.

Insurer: MetLife

By: Jerome Alessi

Verified January 19, 2026

Great choice for pet insurance

We have never had any problems or hassles when filing a claim. They reply promptly and you get your reimbursement check quickly. I would definitely recommend MetLife Pet insurance.

Insurer: MetLife

By: customer

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