Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


May 11, 2026

5 year customer and very satisfied!

I've had Pet's Best since my two current dogs were puppies in 2021. They've always been reasonable and consistent with claims and have always processed them very quickly. The latest ones that were completed were done so just a few days after they were submitted.

Insurer: Pets Best

By: Russell

Verified May 11, 2026

Thank you

Thank you! Claim processed same day!

Insurer: Pumpkin

By: Lido and Lorraine

May 11, 2026

I was disappointed

I was disappointed with how much we are getting back from Shylo's vet visit. But you are supposed to be the best vet insurance on the market, so I trust you to treat us fairly on helping us with Shylo's vet bills.

Insurer: Pets Best

By: Sheryl

Verified May 11, 2026

The rates are reasonable in comparison…

The rates are reasonable in comparison to other pet insurance policies. The reimbursement process is great and always on time.

Insurer: MetLife

By: Anthony

Verified May 11, 2026

Refunds

I appreciate the speed at which claims are settled. Refund checks come quickly and is appreciated.

Insurer: MetLife

By: Mary Hoban

Verified May 11, 2026

I have been very happy with trupanion

So far everything has worked well for me. It can be confusing how & when the deductible is applied & coverage after the deductible but you can chat on line or call easily to get explanations. I have had my dog insured with Trupanion for 11 years.

Insurer: Trupanion

By: Janet

Verified May 11, 2026

Smooth and Efficient Claims Experience

What made my experience great was the prompt reimbursement process and the clear explanation of benefits provided. Everything was handled efficiently, and it was easy to understand the coverage and reimbursement details.

Insurer: MetLife

By: Claudia

Verified May 11, 2026

Claim was easy and fast response.

Claim was easy and fast response.

Insurer: MetLife

By: customer

Verified May 11, 2026

It was easy to file a claim and…

It was easy to file a claim and received refund very quick.

Insurer: MetLife

By: Angie Kitley

Verified May 11, 2026

Quick easy claim submission and approval

Quick easy claim submission and approval

Insurer: MetLife

By: customer SG

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