Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,921 total


Verified March 25, 2026

Healthy Paws Claims Are Quick and Easy

Healthy Paws has been a reliable and trustworthy insurance company for our cats. Their claims process is quick and easy, and they provide detailed breakdowns of the reimbursement amount.

Insurer: Healthy Paws

By: Kurt Belken

Verified March 25, 2026

Quick service with our claim.thank you…

Quick service with our claim.thank you stan and rosie

Insurer: MetLife

By: stan

Verified March 25, 2026

Claim Dispute

The amount I received for my claim was half of the estimate. No one on the phone has ever been able to answer my questions about this or other matters. The appeal form does not mention the issue. My vet — who recommended you and owns the practice — has to handle the issue per your appeal form. I doubt he will continue to recommend you to his clients.

Insurer: Trupanion

By: Guest

Verified March 25, 2026

Customer service & claims processing is…

Customer service & claims processing is fast & efficient.

Insurer: Trupanion

By: Annette

March 24, 2026

6 year customer

I've had this insurance for almost 6 years now. For the first 5 years I thought it might be a bit expensive for my needs, but I was still satisfied overall. However, over the last year, when my pup succumbed to bad allergies, I am especially pleased with this insurance. This company has very quickly reimbursed me, no questions asked, with coverage amounts even higher than what I was expecting.

Insurer: AKC

By: Richard

Verified March 24, 2026

Ease of getting quote

Ease of getting quote. Clear view of coverage.

Insurer: MetLife

By: Cheryl Cooper

Verified March 24, 2026

How friendly everybody is how easy it…

How friendly everybody is how easy it is to put a claim in on your pet and the promptness that it’s paid

Insurer: MetLife

By: Mark

Verified March 24, 2026

I’ve had great experience with Met Life…

I’ve had great experience with Met Life . I’ve been with them for 2 years and they really have been great every time I’ve had a claim

Insurer: MetLife

By: customer

Verified March 24, 2026

Reimbursemnt too low

Reimbursement after laying out over $1200 was only $109.00 Are you kidding me ? With deductible / fees/ non covered services. This was very disappointing

Insurer: Prudent Pet

By: Intelligentwmn

March 24, 2026

Stay Away from this company

Stay Away from this company. They were amazing for the first few years but once my dog became ill, that has changed. Today, Pets Best cancelled my pet's policy. No warning, no contact in advance, just a "dear john" email. I did not request this and would not do so since my dog has become diabetic within the last 18months. Pets Best did not have an issue when she was a healthy dog but since she became ill have been slow to pay and customer service went from excellent to non-existent. BEWARE before you sign up!

Insurer: Pets Best

By: Lynne Wible Bollhoefer

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