Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified March 19, 2026

The claim process was easy

The claim process was easy, and was taken care of quickly.

Insurer: Fetch

By: Celia

Verified March 19, 2026

Always quick to respond to claim…

Always quick to respond to claim payments

Insurer: MetLife

By: customer

Verified March 19, 2026

The claims are paid promptly the people…

The claims are paid promptly the people are friendly and knowledgeable.

Insurer: MetLife

By: customer

Verified March 19, 2026

Fantastic Team

Fantastic Team The MetLife Pet team is the best anywhere. They explained everything thoroughly and took care of everything including getting the correct documentation from both the VET and Surgeon. When I called to ask a question the representative told me not to worry, their job was to make sure the claim got paid. Unbelievable but true. Because of MetLife Pet and a great team of doctors, Lola was able to have her surgery and will be with us for a long time! Can't thank you enough!

Insurer: MetLife

By: Tom P.

Verified March 19, 2026

I took out metlife with military …

I took out metlife with military discount. The process of claims was easy. I wanted the best for our Daisy.

Insurer: MetLife

By: customer

Verified March 19, 2026

Great coverage

We've had our two year old dog for 7 months and this plan has already come in handy with spay, hurt leg, well checks, and dental

Insurer: MetLife

By: Katrina

Verified March 19, 2026

Claim process is a little discouraging

Claim process is a little discouraging. I was advised for routine visits a soap note is not needed and each time I have had to go back and get one causing a delay in processing. For that reason, I will be including one every time.

Insurer: MetLife

By: customer

Verified March 19, 2026

Im disappointed in the service of the…

Im disappointed in the service of the claims center. I can't seem to get a clear answer on if my claim was accepted or not.

Insurer: Pumpkin

By: Leia

Verified March 19, 2026

Quick turnaround time for…

Quick turnaround time for reimbursement, and easy to use the website.

Insurer: MetLife

By: Jen

Verified March 19, 2026

The processing of claims was handled…

The processing of claims was handled efficiently and without any issues.

Insurer: MetLife

By: customer

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