Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 20, 2026

Very happy with Spot insurance, yet again.

Took me a long time to get my paperwork together, once I got it sent in it didn’t take long at all and I’m so happy that I got money back because I’m on permanent disability, so I really needed it. My cat monkee seems to be doing better. I’m due to take Luna in for a good check up now and I have a new cat that I inherited, she is only three years old. I am deciding on whether I’m going to get Pet Insurance on her. Thank you very much.

Insurer: Spot

By: Carol Snyder

January 20, 2026

Spot pet Insurance provides…

Spot pet Insurance provides straightforward, customizable coverage that gives real peace of mind

Insurer: Spot

By: Jared R.

Verified January 20, 2026

Easy!

Easy to submit claims and troubleshoot.

Insurer: MetLife

By: Josh

Verified January 19, 2026

FANTASTIC pet insurance!

Easy claim submission. Fast pyment. GREAT customer service.

Insurer: MetLife

By: customer

Verified January 19, 2026

Customer for over 9 years and I am so happy that I decided to go with Trupanion!

Customer service reps are always super nice and helpful. They genuinely care about my pets. Whenever I submit a claim I have a check in my hands in less than a week. I am always referring pet owners to your company. Thank you and I would not go elsewhere.

Insurer: Trupanion

By: Ella

Verified January 19, 2026

Wonderful company

Talk to a representative, very pleasant, took care of everything I needed immediately. Filed a claim with a very fast reimbursement. I would recommend this to any pet owner.

Insurer: Spot

By: Sue Malochleb

Verified January 19, 2026

Trupanion is so easy to work with

Trupanion is so easy to work with! Everyone I have interacted with has been so helpful and they pay claims super fast. My dog had surgery and the claim was approved and paid within hours.

Insurer: Trupanion

By: Elizabeth

Verified January 19, 2026

Excellent coverage and service

Fgreat coverage.

Insurer: Pumpkin

By: Karen Korpi

Verified January 19, 2026

4 stars

The coverage is great. I have issues regarding communication and customer service. The claim turnaround time is longer than what is stated, but I understand there is a higher rate of claims. I did have an issue with a “pre-existing condition” because my pet had a previous UTI prior to coverage, but it was diagnostically resolved. When she had another UTI months later, I was denied coverage because of the previous UTI.

Insurer: MetLife

By: Anna

Verified January 19, 2026

Quick processing and turn around on my…

Quick processing and turn around on my claim.

Insurer: MetLife

By: customer

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