Tanasbourne Veterinary Emergency

O K

We took our dog to Tanasbourne Veterinary Emergency first thing in the morning and were seen faster than I would have expected. The staff was very transparent about expected wait time and cost of the visit before we proceeded with the recommended treatment and screening. This was the first vet visit where I can actually say that my dog did a great job at the vet as he is easily startled and sensitive. However, the staff at this clinic were incredible. It was obvious that they have exceptional experience with animals and truly love them. They showed that they genuinely cared about my dog as a patient and didn’t treat us as just another invoice like I have felt at so many other clinics. The visit was not rushed. They were thorough with the exam and clearly answered all questions we had for post visit care. I could not thank this clinic and Dr. Sears enough. Thank you so much for helping my fur baby today.

Jun 24, 2023

Rae B

I am so happy to have found them! I have been going through the wringer with my cats after adopting a little kitten. They have been an absolute life saver as they all developed an upper respiratory infection. They are so kind from the initial call, the assistants, to seeing the doctor. I know they’re getting the absolute best care possible when I come here and are in the best hands. You can tell they love animals and are passionate when they do. I hope the whole staff knows that their kindness and dedication doesn’t go unnoticed! Sincerely Poké and Ramens mommy ❤️

Sep 2, 2023

Me Plus a Million

Its hard to know who you can entrust your pet to sometimes. I trust Tanasbourne Veterinary Emergency.I have not experienced anything less than courtesy, patience and resolution with them. Their courteous and streamlined reception and intake makes a scary situation more bearable and the electronic intake forms are easy to fill out and send right back. You can do it right on your phone through an email. It’s quite simple. The waiting area is very spacious and comfortable. Extremely comfortable seating. Because my dogs situation was not life threatening, our wait was a couple of hours. We were prepared with a blanket and tea and found the waiting area to be very comfortable. Once inside,the exam room was spotless. Our vet tech was nice and gentle with my dog and Dr Sean (Thompson?) was patient and kind. He was thorough and resolved the issue. Even though our situation was not life threatening, the Dr. never made it seem like our situation was not important or worthy of his time. I was able to pay for the visit right in the exam room directly with the vet tech so we were able to walk right out of the building and go home when we were done. I personally did not find the visit to be very expensive since it included two prescriptions. I think the total was about $220. Not a huge price to pay to have an infection treated and cured for my little bestie. I really couldn’t ask for a better experience given the circumstances. Tanasbourne Veterinary Emergency has my complete trust and respect so far. My dog has needed emergency care twice in his life. Both times we’ve used this emergency vet. The first time was at the old location. The old location was fantastic and the new one is even better. The new location is a bit tucked out of direct view as you approach (keep driving back) parking is plentiful and accessible.

Jan 7, 2023

N R

I never write reviews, so obviously have been saving up a lot of words for this one: My Great Dane Cali went from a healthy, vital dog to being unable to stand, in a matter of minutes this past weekend. I called Tanasbourne Emergency Vet Hospital and was greeted by Emay, who was kind and professional. She calmly listened to my long (long!) description of what was going on with Cali and then encouraged me to bring her in for an evaluation. She explained the process and the potential wait time if Cali was determined by the triage tech to be "stable", but she also voiced concern that this was likely an urgent case that might become a priority. She took my name, Cali's name, and sent me all of the paperwork via email so that we could expedite her admission to see a doctor. We live in Seaside, so the trip over the mountain to Beaverton was stressful and long. By the time I arrived, the clinic was very busy. I drove over with Cali alone, called from the parking lot and they were ready for her. They met us at the car with a rolling gurney. Kirsten (or Kristin, I am sorry, I cannot remember for certain) was our triage tech. As a quick aside, I have to say that she is a COMPLETE SAINT. I was at the clinic for more than 5 hours on Sunday while Cali was evaluated and I had ample time to watch her in action with multiple human and animal patients in various situations ranging from life-threatening to silly (literally, "I think my dog has a sliver"). She handled each patient/owner as if they were the only ones in the room, and the room was literally packed (think 30/40+ people, all with animals, most in tears or close). It was such an emotionally-charged space, with everyone in some level of distress. It was hard to maintain composure just watching so many people with so much love for their very sick or injured pet, (even the ones with just a sliver were very very concerned.) Kirsten/Kristen maintained her composure and was so kind, all who encountered her were calmed and reassured, canine, feline or human. The clinic is very large and can accommodate MANY, so the wait times can be long. I had a priority case and was still there 5+ hours, but it is understandable when you see the volume of animals and people they serve and the complexity born from the huge numbers and the range of issues presenting. My vet tech was Taylor and veterinarian was Dr. Schwindt. Both were very calm and empathetic while also remaining professional. I felt that they took the time to make an actual connection with me and my dog. She is a BIG dog, and very difficult to maneuver with her sudden inability to walk and the extra efforts everyone was making not to injure her further. We discussed the options and decided on xrays and ultimately, pain management/medication with an extended period of convalescence in lieu of a neurologist and potential surgery, etc. Cali is 7-8 years old (unsure, as she is a rescue). Cali was ultimately diagnosed with IVDD, after xrays and a thorough exam. It is unknown whether she will fully regain use of her legs but we are doing our best for her. They provided detailed written notes about her drugs and treatment plan, and phone numbers for additional specialists if needed. At this point, we are on Day 3 and Cali is bright and responding well. She is still unable to get up but I can see improvement in her ability to swing up from laying flat on her side to laying upright. She can hold herself in place to eat and drink, and she SO wants to get up and visit with her best buddy when she comes into the room. One final note, this is not an inexpensive place but it is emergency care and with the number of staff they have, the building, equipment, etc., how could it be? I had to put my bill on 4 different cards in order to make it work, and Taylor my vet tech was infinitely patient while we worked through the charges and getting them posted. It was humbling but again - understandable - and once again, thank you for the compassion and empathy, for Cali, myself and everyone else!

Jul 11, 2023

Beckey Kite

While traveling I had a small animal emergency with one of my mini dachshunds. This vet clinic was exceptional in not only treating my dogs infection, but they were very kind and caring. We were 1300 miles from home with no other options. Even though we had a "wait" time it wasn't long. Thanks to this clinic, we were able to resume our travels and we know our dog was going to be ok with meds. I would recommend this clinic to anyone needing a vet!

Sep 13, 2023