Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This was the fastest my claim has been…
This was the fastest my claim has been processed. From start to finish was less than 5 days
Insurer: MetLife
By: Leah
I filed a claim online
I filed a claim online, with a receipt of the vet bill, and it was super easy and received a check for the full amount right away.
Insurer: MetLife
By: Ellen J.
Affordable health care
I am able to take the very best care of Artie because of the excellent coverage from Metlife. Without his insurance, I wouldn't be able to keep up with his preventative health care.
Insurer: MetLife
By: Alice Pierceall
avoid embrace
I have had embrace for a few years now for my cat. i got additional coverage in the event that she needed dental work done because the basic coverage didn't include dental work. My cat recently had her cleaning done which cost approximately 900 dollars. I called embrace and spoke with Tyler and was told I was denied reimbursement because she(my cat) had developed tarter and that was considered a pre-existing condition that would not allow for reimbursement. I was then told that my cat would be covered for future cleanings because the tarter would be covered going forward since i had a dental cleaning done. My issue is as follows. 1) what 12 year old cat doesnt have tarter and plaque build up 2)what good is coverage for future cleaning. my cat isnt going in for cleanings twice a year.
Insurer: Embrace
By: Rob G
Hooray for Pumpkin!
We've had Pumpkin for a few years now. They have always been great. Process claims and payments quickly and have great communication. Very happy with them and it's nice to know that they have your back if you have a pet health problem!
Insurer: Pumpkin
By: Matthew Berger
We almost always get reimbursed quickly…
We almost always get reimbursed quickly ,but every now and then you request more notes at times when animals are only getting meds.If not for that i would've given 5 stars
Insurer: MetLife
By: Steve
Very quick claim processing
Very quick claim processing, claims processed as described in their policy
Insurer: MetLife
By: Valerie Yozzo
Very professional and knowledgeable
Very professional and knowledgeable. I have been with them for 5 years or more. Great insurance and get refunds in timely manner. They care about your pet and the health of your pet.
Insurer: MetLife
By: Teresa Adams
For when the unexpected happens
Having Metlife as a pet insurance carrier is the best thing I could have done. My Fur baby was not feeling good she couldn't keep food or water down I had to rush her to the EV to see what was going on. Honestly If it wasn't for Metlife I more than likley would have been struggling through the next couple of weeks to afford gas or groceries even a bill but Metlife took care of the claim right away and I didn't feel such a big financial impact. We all know when the unexpected happens we don't always have a means to pay for things but not having pet insurance means that you can't always do what's best for your pet, and for me well that's not a option my pets are my baby's and having Metlife makes life choices for them better.
Insurer: MetLife
By: Emily Santana
Easy and quick claim process
I am pleased with the claim turnover time. It is super easy to navigate as well.
Insurer: MetLife
By: customer