Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
62,907 total
Other Categories
Best pet insurance
This is truly the best coverage for your pet. The claims are easy to upload, the employees are friendly and helpful, and payout are quick.
Insurer: MetLife
By: Dina Melendez
Appreciate the quick response to claims…
Appreciate the quick response to claims and refunds..
Insurer: MetLife
By: customer
A prompt and transparent response was…
A prompt and transparent response was provided after the claims were submitted.
Insurer: MetLife
By: Jose
Better than Human Insurance!
Better than Human Insurance! Very fast reviews and when additional documentation is needed they contact the provider right away.
Insurer: Trupanion
By: Patient
I've been using these folks for a…
I've been using these folks for a couple of years now and I wanted to say I appreciate their efforts in getting me paid for a couple of tests from my most recent Vet visit. The way my Vet bills things it doesn't show the charge but along with my vets help the folks at ASPCA got me squared away. Again, thank you.
Insurer: ASPCA
By: CHRIS GURLEY
Never recommending to anyone else. What a scam.
I had a very disappointing experience with MetLife Pet Insurance. I purchased a policy for my dog expecting reliable coverage, but when it came time to file a claim, the process was frustrating and ultimately unhelpful. My claim took over 30 days to review, only to be denied under the label of a “pre-existing condition.” This was extremely frustrating, especially since it felt like a convenient way to avoid covering the costs. Even more concerning, the claim was reopened, I was charged for another month, and then it was denied again for the same reason. When I contacted customer service to address these issues, I felt dismissed rather than supported. There was a clear lack of communication, transparency, and accountability throughout the entire process. In a time when many people are already struggling financially, this experience felt especially unfair. Pet insurance is supposed to provide peace of mind, but in my case, it did the opposite. Based on my experience, I would not recommend this company. I’ve lost trust in their service and will not be doing business with them again.
Insurer: MetLife
By: Veronica
Affordable and easy to work with
This is an affordable option that has saved the life of my dog! We would not have perused treatment when she fell ill but because I was able to afford this coverage, she is here with us today. They have been great to work with too. Great communication when they needed more information on the claim and payout was timely. Would recommend and have recommend!
Insurer: MetLife
By: Kris
Pleasantly Surprised
Spot has made it very easy for me to take care of my dog and not have to worry about paying full price for just basic visits. I’ve been pleasantly surprised with what they cover.
Insurer: Spot
By: Nicholas Novalis
Claim was very promptly handled
Claim was very promptly handled. Refund was quick.
Insurer: MetLife
By: Pansy Miller