Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 19, 2026

I joined spot insurance over two years…

I joined spot insurance over two years ago & only had to use claim process once recently. Thr process to fille a claim qas easy & fast! I recommend spot insurance 100% you wont regret it! Prices are fair & low to have great coverage for your pet kid!

Insurer: Spot

By: Stacey A

January 19, 2026

Very disappointing

Not only do they keep raising my rates but thier deductible is 250.00 and they add a CoPay that was 90.00 so we received very little once they finished the claim. Ridiculous!

Insurer: Pets Best

By: Debz

Useful
Verified January 19, 2026

Very happy

Nationwide Pet Insurance has always allowed me to take the best care of my pets without worry how expensive care is. They have also been extremely fair with reimbursements. It’s too bad human health insurance isn’t as good and easy as this!

Insurer: Nationwide

By: Katie

Verified January 19, 2026

Timely response time for claim…

Timely response time for claim processing and if you need to speak w/ rep on the phone, they are incredibly helpful, competent and kind.

Insurer: MetLife

By: Christine P

January 19, 2026

Excellent service

Thank you so much for handling our claim. Pets Best has always been so professional and trustworthy on what they offer. In the time of unexpected circumstances, they are there to provide coverage for our service dog Canela. Thank you much once again

Insurer: Pets Best

By: Michele

Verified January 19, 2026

Fast and reliable

Great experience during the hardest time. We are so thankful we had MetLife. They not only approved our significant claim but we had the money back within a week. Highly recommend for anyone with a beloved pet

Insurer: MetLife

By: Angel

Verified January 19, 2026

Glad we have it

Quick turn around times for reimbursement. Also, extremely glad we opted to get insurance on our pup. He suddenly became very ill with an autoimmune disorder and we had a ton of vet bills and will continue to have them in the coming weeks. It’s nice to know that we have coverage.

Insurer: MetLife

By: customer

Verified January 19, 2026

Submitting a claim

It was easy to submit our claim online. We received our reimbursement quickly, deposited straight to our bank account.

Insurer: MetLife

By: Liz Korabek-Emerson

Verified January 19, 2026

The claims process was quick and easy.

The claims process was quick and easy.

Insurer: MetLife

By: Sheima

Verified January 19, 2026

Not one agent bothered to even look…

Not one agent bothered to even look through all documents submitted and keep denying my claims. I will be telling my company what a scam you are all

Insurer: MetLife

By: customer

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