Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
Other Categories
Agent Rosie was so helpful and kind…
Agent Rosie was so helpful and kind throughout the entire process! It felt very easy to discuss my pet's needs and current health history with her. Rosie's explanation of the coverage and offers was very clear and helped me understand something that I have never done before. I was nervous to call at first, thinking it would be a hard process, but that nervousness went away as it was very simple, and I felt cared for and acknowledged that I made a good decision, so I know my pet is in good hands!
Insurer: Nationwide
By: Kylie
They get one star as that’s as los as…
They get one star as that’s as los as the scale goes. File a claim for my dog for an ear infection. Nothing happened “waiting for complete medical records. If he had another at infection it could be some remote disease they wouldn’t cover”. A diagnosis from a licensed veterinarian who need that we have an intake clown with a computer that will diagnose without ever seeing the dog. Don’t waste your money some clown with a computer will decide coverage not an actual diagnosis from a real veterinary doctor. They make United healthcare care see caring. Their reply contradicts what their employees tell you. They decide not a vetinarian . Their reply is standard corporate crap they want you to believe. They claim to treat you like family. They just don’t tell you it is a toxic disfunctional family.
Insurer: Embrace
By: Ratzbunja
MetLife is the best
MetLife is the best! They pay claims quickly, have great customer service, and the web interface is very user-friendly.
Insurer: MetLife
By: Clint Howard
Best pet insurance
Best pet insurance. Easy processing. Quick turnaround on claims.
Insurer: Spot
By: Suzanne Davis
Best for Hassle-Free Claims
I’ve had my poodle for 7 years now and I used to be a Trupanion customer. After switching to Figo I can say that the service and claims process is much much better than its competitors. Because of Figo I don’t have to constantly worry whether a veterinary emergency or procedure will set me back financially. Figo is a top quality insurer and I recommend them to anyone who needs to cover vet bills. They can be a bit on the pricier side but you definitely get what you pay for. Key Features: - Full cloud support to store policy documents and anything you’d like to add - Dedicated email address - Easy claims process that can be completed with just a few clicks - Social profiles to connect with other pet owners and post pet photos and microchip info - Claims process you can track from start to finish - Partnered with Costco
Insurer: Figo
By: Alvaro
So very easy to submit for a claim with…
So very easy to submit for a claim with a speedy reimbursement.
Insurer: MetLife
By: Dennis Clarke
They paid 5% of an emergency claim…
They paid 5% of an emergency claim where the policy says 70%. We wasted our money on this policy and were deceived by what they said they would cover. Despite trying to appeal, we were told the claim was closed and recourse was not available. Terrible customer service and claims experience.
Insurer: Figo
By: Joey Herr
Trupanion has been great to work with…
Trupanion has been great to work with and they have covered so many things for our Lab. They even cover his monthly pain meds!! I just send in the invoice. My only disappointment is they won't cover acupuncture or chiropractic care unless you get that coverage when you first sign up. Well, that was 8-9 years ago and that kind of care was not on my radar.
Insurer: Trupanion
By: Angie
This is a FRAUDULENT company
This is a FRAUDULENT company! Worth ZERO stars. Do not use this pet insurance company. They use 3rdcwirld call centers for their " Help line " Useless and non reimbursement! My dog needed a simple check up for flea and heart wirm medicine. They did not reimburse me for 1 penny. Do not use them!
Insurer: Spot
By: David Barr
Paid heavy premiums for both of my…
Paid heavy premiums for both of my dogs. Every claim I had went wrong. I had to take time from my day to clarify call veterinarian to get documentation that I felt like it was there job. They denied a large claim stating it was in the 6month waiting period even though I was paying the premiums and wasn’t aware of the waiting period. Very deceitful to say the least. Wasted money with this unworthy company and time. I wouldn’t recommend this dog insurance company to anyone.
Insurer: Figo
By: Scott