Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,823 total


September 08, 2022

Best in the game

Spot pet insurance has been very responsive and has paid claims very quickly. Highly recommend using them for you pet insurance needs!

Insurer: Spot

By: Aaron

Useful
September 08, 2022

Best in the game

Spot pet insurance has been very responsive and has paid claims very quickly. Highly recommend using them for you pet insurance needs!

Insurer: Spot Canada

By: Aaron

Useful
September 08, 2022

First claim submitted

Just had to submit my very first claim to Pets Best and I was so impressed with the ease to submit it and how quick they responded back to me and kept me informed of where the claim stood. This first claim went to my deductible but was very happy with them.

Insurer: Pets Best

By: Sharon

Useful
September 08, 2022

THEY WILL NEVER PAY ON ANY CLAIM

THEY MAKE EVERY EFFORT YOU MAKE IMPOSSIBLE. THEY DONT COVER ANY CLAIMS. THEY FIND EVERY EXCUSE IN THE WORLD NOT TO PAY. DONT WASTE YOUR TIME, ENERGY, AND MONEY

Insurer: Pets Best

By: amanda

Useful
Verified September 08, 2022

Happy customer

Claims that are made through VCA Clinics are processed instantly. it's nice to just have to pay the part of the claim owed instead of paying in full and waiting for reimbursement

Insurer: Trupanion Canada

By: Debbie

Useful
Verified September 08, 2022

PAWSitively prompt process

Customer service provided good direction on how to make a claim. Our claim was processed smoothly and promptly!

Insurer: Trupanion Canada

By: Faye

Useful
Verified September 08, 2022

Small Bowel Obstruction in my dog

Extremely simple and efficient claims process with direct pay to first our vet and second, the Emergency Vet Hospital. Excellent communication with instantaneous text and email to notify that claim submitted and then result of submission process. Honestly, could not have been easier!

Insurer: Trupanion Canada

By: Lee-ann

Useful
Verified September 08, 2022

Thank you for saving our little Loki!!

Very difficult injury with our 2 month old puppy, we believe that we would have lost her without Trupanions amazing work. We only still have our amazing little girl thanks to them.

Insurer: Trupanion Canada

By: Nikki

Useful
Verified September 08, 2022

Claim decisions are made based on clinical signs rather than diagnoses which is not appropriate medically as there can be many of the same clinical signs for different disease processes.

Claim decisions are made based on clinical signs rather than diagnoses, which is not appropriate medically as there can be many of the same clinical signs for different disease processes.

Insurer: Trupanion

By: Juliane

Useful
Verified September 08, 2022

Claim processed and paid within 24 hours.

Claim processed and paid within 24 hours.

Insurer: Trupanion

By: William

Useful

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