Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,823 total


Verified September 09, 2022

I am generally very pleased with Trupanion.

I am generally very pleased with Trupanion. Claims, are easy to make and payments are given quickly.

Insurer: Trupanion

By: Lisa

Useful
Verified September 09, 2022

Easy, quick and no hassle, claim!

My claim was processed very quickly, efficiently and direct by and to my vet. Could not have gone any smoother!

Insurer: Trupanion Canada

By: Norma

Useful
Verified September 09, 2022

Because the insurance “worked” like it was supposed to work.

Because the insurance “worked” like it was supposed to work.

Insurer: Trupanion

By: Noel

Useful
Verified September 09, 2022

Great claims experience!

Claim was processed exceptionally fast!

Insurer: Trupanion

By: Stephanie

Useful
Verified September 09, 2022

Copper

Claims done very timely

Insurer: Trupanion

By: Cindy

Useful
Verified September 09, 2022

Lately it seems a computer is doing your first review and not doing a good job!

Lately it seems a computer is doing your first review and not doing a good job! Sorry but a claim for supplements and a claim for chiropractic and acupuncture with the same date are not the same and I should not have to appeal. I can see a mistake once but immediately and for both of my dogs and this is also happening for my clients as I am a veterinarian. So I think your new review process needs some majors tweaking! Otherwise I LOVE Trupanion!!

Insurer: Trupanion

By: Lisa

Useful
Verified September 09, 2022

Bindy’s 4th grade evils, passed

Representative was very helpful. She was able to get my Vet to submit 8 months worth of invoices that I have been pulling out my hair trying to get done. I am starting to receive, the coverage. This is a very grateful customer, and it goes without saying, so is my little dog.

Insurer: Trupanion

By: Leslie

Useful
Verified September 09, 2022

Submitting claims is easy and it's easy to talk to someone about a claim.

Submitting claims is easy and it's easy to talk to someone about a claim. What's difficult is if a claim needs to be contested. It's not clear what needs to be done, nor is it easy to actually do (beg your vet to make the call on your behalf)....

Insurer: Trupanion

By: Melinda

Useful
Verified September 09, 2022

There a good company.

There a good company. There really fast with there claims and if something comes up they notify you asap.

Insurer: Trupanion

By: Lillian

Useful
Verified September 09, 2022

Trupanion is great at handling and processing claims with professional staff my hesitation is with the deductible/diagnosis part of the policy

Trupanion is great at handling and processing claims with professional staff, my hesitation is with the deductible/diagnosis part of the policy

Insurer: Trupanion

By: Erin

Useful

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