Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Healthy Paws is always there when you need them
Healthy paws has helped me out multiple times with two different dogs. Their premiums aren’t cheap but neither is vet care, and when you need to run to the emergency vet and get emergency surgery for your loved one it’s great to know that no matter what Healthy Paws will have your back financially, allowing you to do what is best for your pet. Their claims process is straightforward and the processing times are fast. I highly recommend them to anyone with a pet!
Peace of mind
Our girl suddenly became sick recently with Cushing disease and diabetes. As you can imagine the bills have added up quickly! Without our insurance it would have been impossible to get her the care she needed. I’m so thankful I had the forethought to purchase it.
Pet's Best
Sayrebrook Veterinary and Crown Veterinary Hospitals were wonderful. Pet's Best insurance was efficient and fast and paid my claim without any issues.
Healthy Paws is GREAT Pet Insurance!
Recently, my 6 year-old dog Oliver was diagnosed with severe chronic degenerative valve disease, severe mitral regurgitation, with ruptured cord of the anterior mitral valve leaflet. I called Healthy Paws to confirm the claims filing process and got a very knowledgeable and friendly customer service representative who easily explained the process to me. Since then, I have filed multiple claims and all have been reviewed in a timely manner with prompt payments to follow. I am very happy I chose Healthy Paws as an insurance provider, and will recommend them to all my pet-owning friends and family!
Insurer: Healthy Paws
By: Fawn
Claims
Pets Best does a great job keeping me updated on the process of my claim. If it's taking a little bit longer than normal, they e-mail me and inform me of the reason. However, most of the time my claims are processed within a week. Great job the folks at Pets Best are doing
Everything is pre-existing to this company!
I’d used Petplan prior to Fetch buy-out/merger. My golden doodle needed a couple of teeth removed. Claim was paid. I continued getting my dog’s teeth cleaned but her teeth are just a problem. At one point years ago, the vet mentioned that she had signs of gingivitis. BECAUSE of that, she is now and forever considered to have pre-existing dental disease (even though in 2021 prior to that), she underwent dental surgery that was reimbursed by Petplan.. It’s as though they combed through every vet note they could find to make sure she can never be covered for dental surgery again. Their monthly coverage continues to increase without alerting the customer. This is so frustrating. Please don’t mention one word about a tremor or twitch. If they goes into the vet’s notes, your pet will forever have pre-existing everything.
Insurer: Fetch
By: Camille
Horrible, I don't recommend it to anyone.
I purchased this insurance in May 2025, paid for two full months, and when I finally needed it, it was absolutely useless. I spent $200 on routine veterinary exams that the policy clearly states are covered — but of course, they weren’t. Instead, I was asked to provide my pet’s entire medical history from over a year ago. I came from Brazil, where it’s not common for vets to keep such detailed records — we simply don’t have them. So, in the end, I paid PetBest (which is far from “best”) for two months of premiums and then had to pay another $200 out of pocket. Horrible, horrible service. I would never recommend this insurance to anyone. Insurance is supposed to help in times of need — not create more problems and bureaucracy. Now I’m trying to cancel a policy that never helped me and is still charging me through automatic debit — and guess what? There is NO option to cancel it on the website. Absolutely ridiculous.
Insurer: Pets Best
By: Patricia
Save your money
Pet's Best never reimburses me, though my claims are filed properly for covered conditions. I do not recommend Pet's Best insurance.
Insurer: Pets Best
By: Virginia
I Love Healthy Paws
My dog broke a tooth as a puppy and needed to get it removed. She did a cleaning and xrays before the surgery. A lot of my bill was covered minus the cleaning itself. I was very pleased to have this experience. Having healthy paws really helps with my puppy's emergencies
Insurer: Healthy Paws
By: Natalie
Easy Peasy Pet Insurance Claim
I signed up for insurance with Pets Best earlier this year and 4 months afterwards my dog, Amy had to go to the emergency vet with an overnight stay. I was so happy to have pet insurance for this unexpected expense. It was easy to submit the claim, and Pets Best kept me informed on the progress from the start of the claim to the reimbursement. It was easy peasy! I am happy to have peace of mind in case of any unexpected visits to the vet for my precious pet.