Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
63,366 total
Other Categories
Healthy paws 👍🏻
Had healthy paws since 2019 and my dog has gone to the vet more times than the number of my fingers. Healthy paws has taken care of me every time and are quick with each claim. I have a peace of a mind knowing whenever I have to take my dog to the vet, healthy paws is there for me!
Insurer: Healthy Paws
By: Phi
Do not go with Pets Best Raised Policy over 40% in one year
I would never recommend Pets Best to anybody who cares about their fur baby. They are slow with claims and on top of that, raised my policy by 42.15% and would not explain to me why or provide me with a breakdown. Make sure you do your homework on these companies because they trap you after the first one.
Insurer: Pets Best
By: Michael
Loses vet records and requires multiple enrollment evaluations
I’ve made one reimbursed claim in the 5ish years that I’ve had Healthy Paws. They gave me the absolute hardest time saying they never received any records for my dog from her vet, but they had been sent multiple times from the vet with fax receipts. It finally got resolved after many months and headaches. Fast forward to my second claim most recently, they tried to claim my dog needed a whole new enrollment evaluation (won’t provide a reason why) and did not have her vet records yet again (they won’t answer my question as to how they had it for the previous claim but not for this one). They won’t process the claim. My dog is 5 years older than she was when she first started on the insurance and they can now claim that she has changed in health. And their premium keeps increasing - so I’m paying $15 more a month and they’re losing my dog’s records. Feels like they’ll do anything to take your money but never reimburse you for claims within your policy. Definitely do not recommend.
Insurer: Healthy Paws
By: Renae
Latest 1 comments
Renae - We're sorry your pet wasn't feeling well. As per the policy we do require medical records for all enrolled pets in order to process claims. Once full records are received we will keep them on file for future claims processing. We appreciate your efforts in providing those records, but we are still missing some needed information. Our team has reached out to your veterinarians to get those records. Once received we can continue to process your claims.
Healthy Paws Pet Insurance
Healthy Paws Pet Insurance is the best! Always speedy claim processing and prompt reimbursement. And they followed up to ask how our dog was doing after his major foreign object removal surgery (he ate a sock). We highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Nancy
Wonderful
For the second time in 3 years our boerboel tore her acl. First the back right now the back left. Aspca insurance paid the 90% of a very big bill in less than a week, no questions asked. They have been great and really helped with a very stressful situation. I would recommend 10 out of 10 times and I have to family and friends.
Insurer: ASPCA
By: ROGER
There when we needed them most for our new puppy
We can only say that we were so thankful that Trupanion was there for us when we needed them most. The stress of seeing our brand new puppy in distress was overwhelming. As brand new customers to Trupanion we weren’t sure if that they would be there for us on day 2. The ease with which our claim was handled at the hospital was truly amazing. We highly recommend Trupanion to anyone that has a pet. The costs of veterinary services can be daunting and it helps in knowing that you can get the proper care for your loved little friends. Thanks Trupanion 😃👍
Insurer: Trupanion Canada
By: Roland
Recommended
We have no regrets in choosing Healthy Paws pet insurance for our Boston terrier pup. We literally saved thousands on a knee surgery after an accident. Submitting invoices for reimbursement is simple. Turnaround is quick with no surprises. Highly recommend if you are looking for illness and injury insurance for your pet.
Insurer: Healthy Paws
By: Tommy
Pets Best never pays
After several years of having a policy, this company never paid one claim. Their excuse was always “contacted veterinarian for more information.” According to the vet they never contacted them, and they never paid a claim. Total waste of money.
Insurer: Pets Best
By: Andrew