Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet's Best is truly The BEST!
Pet's Best was referred to me by my Vet in 2009. I did an extensive review side by side with Trupanion and found that Pet's Best beat them, and all others, hands down. Pet's Best has the most coverage (90% on most claims) and pays rapidly. Filing a claim is as simple as a few clicks on the phone and one photo. Payment is within a week or two and I have found that they are very willing to help with questions. I would ONLY use Pet's Best and refer my friends and family to Pet's Best. In 2015 my Malinois Max developed Discospondylitis. A rare spinal disease. Pet's Best did not abandon me or deny my claims but rather pre approved an MRI and other expensive diagnostic tests for the VCA (who expect payment on the day of the event in full) so I could have the tests done without out of pocket money except my 10%. They also helped me all the way through a difficult time and covered the euthanasia and cremation. Amazing compassionate and professional. Affordable and fair. I am a loyal customer.
Insurer: Pets Best
By: Cynthia
Masters of not reimbursing veterinary fees
After having the experience of submitting several claims I can only warn any potential customers to avoid this company like the plague. They are masters of always finding a way to deny your claims and to pay for the cheapest items on your invoice. For example my dog had an eye condition and they covered almost nothing after the deductible was applied, then whe I went to see a specialist and paid close to $600 for the consultation, procedure and medications they covered ony $60 claiming the the Ophthalmologist consultation was not covered!!! And by the way their decision CANNOT be appealed. it's FINAL. Stay Away, you are hereby warned.
Insurer: Trupanion
By: raphael
Easy claim experience paid quickly
No hassle claim experience.
Insurer: Trupanion Canada
By: John
Claims is always a difficult process requiring lots of phone calls over several weeks in order for them to correctly determine the claim.
Claims is always a difficult process requiring lots of phone calls over several weeks in order for them to correctly determine the claim. Those who answer the phone are helpful however there is a lack of communication with claims requiring phone call after phone call by the insured to resolve issues.
Insurer: Trupanion
By: Karen
I have had several emergencies with my dog ??Mely.
I have had several emergencies with my dog ??Mely. Trupanion has approved the claims super fast and the vet has been able to do all the processes that he has needed. Thank you!!!!
Insurer: Trupanion
By: Yarobi
I recommend Trupanion every chance I get.
I recommend Trupanion every chance I get. Quick service, fair claims adjusting, wonderful coverage!
Insurer: Trupanion
By: Alicia
No not at all.
No not at all. Your explanation of benefits online does not contain any information re: what was or wasn't covered and claims take far too long to process. My friend uses healthypaws who outline every line item that was covered and they send an acknowledgement of claims receipt immediately then process the claim within 24-48 hours.
Insurer: Trupanion
By: Najia
Happy With The Service
Simple procedure to submit a claim and received a next day response. That is good service.
Insurer: Trupanion
By: Scott