Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The name is apt!
Not the cheapest but the best in all categories. Easy to understand policies, great customer service, super easy claim process, quick efficient handling and above all they pay exactly as promised. I’ve been a customer for 4 years with up to 3 dogs.
Insurer: Pets Best
By: Carol
Worst pet insurance company
They refused to pay all your claims and find all the excuses to reject. Even with my policy clearly state wellness visit paid $20, but the company will find all excuses not paying. Last year my dog had a surgery, they refused all the claims. Ridiculous! Why do I pay health insurance to cover nothing?
Insurer: Figo
By: Pearl
A Company That Genuinely Cares
Having used the insurance for two claims recently, I found that the processing was easy and fast. Every time I've called to confirm receipt of records or ask questions, I easily reached a friendly real person. Their website has been convenient for filing and confirming claim statuses, and they email updates, too. On top of that, they checked up on how my pet was doing after surgery giving me the impression that they genuinely cared.
Insurer: Healthy Paws
By: Kate
Easy to use, classifies claims wrong
On the surface Pets Best seems like a great insurance to have. Submitting a claim is easy. They process them relatively quickly IF you provide the medical notes. They tend to classify EVERYTHING POSSIBLE as an allergy so they can classify as pre-existing. An ear infection that needs anti-yeast medication is clearly not a seasonal allergy. So you have to watch claims carefully and submit appeals which is a lot of extra work.
Insurer: Pets Best
By: Cassy
Tummy Triuble
The people T Lemonade were wonderful and made filing a claim for Piper's tummy troubles easy and rather quick. Thank you .
Insurer: Lemonade
By: Julie
Exceptional Support and Care for My Cane Corso, Luca
I am extremely grateful for the support provided by ASPCA insurance for my 4-year-old male Cane Corso, Luca. Recently, Luca experienced bloody urine, which was a worrying and stressful situation for me. After consulting with Pilchuck Veterinary Hospital, I was able to focus on making the right decisions for Luca's care without the added burden of financial concerns. The worst feeling in the world is knowing your dog is suffering and feeling helpless because of financial constraints. Thanks to ASPCA, I didn't have to choose alternative care plans due to cost. Instead, I was able to provide Luca with the best possible care he needed. The customer service was outstanding, and the claims process was smooth and hassle-free. With the direct deposit reimbursements, the claim process has much improved, with payments being received in just a few days. This support allowed me to prioritize Luca's health and well-being during a challenging time. Thank you, ASPCA, for being there when we needed it the most.
Insurer: ASPCA
By: Pedro
Easy Claims, Excellent Coverage
Lemonade offered competitive rates for our 5 yr old Golden, so I figured it was worth switching from a previous provider and giving them a try. So far, coverage has been great, claims are very easy via the app, and service is excellent overall.
Insurer: Lemonade
By: CC
Very Pleased
I am very please and thankful that I have the insurance coverage for my animals because I got reimbursed money and it only took a few days for it to be wired to my bank.
Insurer: Lemonade
By: Dee
Pets Plus US for the win!
My beautiful chocolate lab had TPLO surgery when she was 1.5 and now the other leg at 4.5. Both times she has needed this surgery, both the Vet (same animal hospital) and the insurance company were amazing. The estimate was submitted, approved in 48hrs and the claim paid to me within 7 business days of her surgery. Zero hassles or issues. Submitting a claim on your own is simple, fast and easy. I will never own another animal without pet insurance from Pets Plus Us! Highly recommend!!!
Insurer: Pets Plus Us
By: Shannon
Pets Best is the BEST!!!
I am so grateful for our dog's medical team and everyone at Pets Best! It is not easy to see your pet in pain and discomfort. The customer care team and Pets Best supported me throughout these difficulties and helped me understand the claims process, and the unlimited cap on our coverage is making it possible for us to give our dog the medical care he needs for the rest of his life. Our first set of claims added up to $2,700, just to figure out what was wrong and get the meds he needs. Pets Best paid out, as promised, and made the claims process easy! Thank you to everyone at Pets Best and thank you to all the amazing doctors and specialists who are providing such great care for our beloved pup!
Insurer: Pets Best
By: Shara