Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Do not get!!!
My dog was a healthy dog when I decided to purchase insurance for him due to his age. Weirdly enough, one month exactly after purchasing the insurance I took him to the vet because he was having excessive thirst and urination and he was in diabetic keto acidosis and he almost passed away. After successfully treating him and getting over the hump of having a dog with diabetes they decided that his claim wasn’t valid and that it wasn’t covered under his insurance. To be honest completely unacceptable. I have told and will continue to tell all of my friends about my experience with this company. And I already heard a couple of bad reviews from other people close to me. DO NOT GET! You’re better off paying everything yourself.
Insurer: Pets Best
By: Viviana
Peace of mind
I wasn't sure what was wrong with my dog. She went from being happy, playful and active to lying on her dog bed, whining and unable to chase a ball. My vet felt that it was an ACL injury and lumbar strain, fortunately, she did not need surgery but was started on a series of anti-inflammatory medications and supplements which were more expensive than I expected. I was impressed that ASPCA covered her treatment and processed the claim so quickly. She is doing well and I was happy that I purchased this plan which provided peace of mind that I could provide the care that she needed.
Insurer: ASPCA
By: Lisa
Terrible, No Reimbursements
Terrible company! Takes your premiums and reimburses Nothing! Considers Death to be a pre-existing condition! What a Scam! Do Not Waste Your Money.
Insurer: Pets Plus Us
By: Donna
I highly recommend Pets Best to anyone!
We got Pets Best full coverage (minus preventative) insurance when our cat was a kitten and it has saved us thousands and thousands of dollars. We’ve been able to say yes to tests that the veterinarian recommended that we otherwise wouldn’t be able to afford. We can focus on giving our cat the appropriate care without worrying about cost. Our premiums have only gone up $10 over 3 years despite all our claims. We’ve submitted around 20 claims and been approved for every single one.
Insurer: Pets Best
By: Aaron
Don't Waste Your Money
We purchased pet insurance for our puppy and each claim was rejected and required more information. We finally had enough bs with putting in claims then having to contact the vet for more info, etc. It was absolutely painful and usually resulted in my time being wasted and paying pet insurance that essentially covered nothing. This insurance was promoted by Costco, thus thought it was a good source of insurance.
Insurer: Pets Plus Us
By: Bill
Worth the money
I have a cat and dog, both fully covered. Recently I took in a stray cat. After taking her immediately to my vet for a check up and vaccinations, it was determined that she is approximately 7 years old and had several broken and abcessed teeth and would need periodontal surgery. I submitted the claim and within 10 days received the 90% reimbursement. I am so appreciative for the insurance because it allows me to be sure my pets can be treated when needed. My dog who was a rescue has had several medical problems and I have had the same great service for her.
Insurer: ASPCA
By: Carroll
Good Results
Once we had several copies of vet visits uploaded, our reimbursement was paid in less that 5 business days. Thanks to all who helped along the way.
Insurer: Pets Best
By: Becky
pets plus us insurance review
entire process was easy, claims were processed in a timely fashion with no issues at all.
Insurer: Pets Plus Us
By: Lesley
Reimbursement does NOT happen
This pet insurance claims a dog's "tartar" as a pre-existing illness and does not cover teeth cleaning for prevention. It's ridiculous. I will NOT recommend this insurance to anyone because they are too busy to find a "pre-existing" condition and are unwilling to pay. It's not morally good company.
Insurer: Embrace
By: Kay
Highly disappointed
Very long claim times, confusing emails stating no info needed then denying/closing claims because I didn’t provide information. I called 4 times on my claim 1st office was closed for training other 3 times wait time was so long I eventually hung up. It honestly feels like they intentionally make it difficult so that the average person will just give up! I plan to look for a different company.
Insurer: Pets Best
By: Dawn