217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fantastic I love you guys
Fantastic I love you guys
Insurer: Trupanion
By: Debra Randall
Past experience has been great!
We have had experience with the coverage and are very satisfied!
Insurer: Nationwide
By: Jeremy I. -customer
Do not trust MetLife Pet Insurance when it actually matters
Do not trust MetLife Pet Insurance when it actually matters. I have been a MetLife pet insurance customer with three dogs on the same policy. Every time one of my dogs got sick and I submitted a claim, the VET visit was categorized as "Office Visit/Consultation" — and every single one of those claims was approved without issue. Same language, same format, every time. Then came my dog Dobby's last visit on April 16, 2026. He was sick. The vet gave him Cerenia injections for vomiting, prescribed Metronidazole for what was clearly a gastrointestinal illness, and ran diagnostic bloodwork to find out what was wrong. MetLife denied the entire $482 claim and called it "Preventive Care." Preventive. For a dog who was actively sick and being treated with an antibiotic and anti-nausea injections. What made this so much worse is that Dobby passed away. I was grieving my dog while simultaneously having to build a formal appeal letter citing their own policy language back at them just to fight for a $154.99 reimbursement. The same type of visit they had approved for my other dogs multiple times suddenly became grounds for a full denial — no explanation, no call, just a form letter. The inconsistency is infuriating. The timing made it cruel. If you're considering MetLife Pet Insurance, understand that their claims process is inconsistent, and when you're at your most vulnerable — when your pet is sick or dying — that's exactly when they will give you the hardest time. I filed a formal appeal. I shouldn't have had to.
Insurer: MetLife
By: Jenna Villaflor
Always have been very helpful with any…
Always have been very helpful with any questions and a quick turnaround for claims.
Insurer: Trupanion
By: Melissa Ramsay
Been with Healthy Paws since 2017, the review calendar doesn't go back that far
We have rescue 2 pups, mom and daughter and have experienced many ups and downs over the past 10 years. We switched companies and have been with Healthy Paws for over 9 years and appreciate them greatly. Had we stayed with the other company, our girls would have been deprived of the care they so deserve and would not be with us today Yes, as we age both 2 leggers and 4 leggers insurance costs do increase. But one has to consider that Healthy Paws has NO CAPS on claims as most only allow 10-15K per year. Realization, you get what you pay for and if your coverage is limited to a certain dollar amount, you're out of luck and a precious life is lost...something to think about. We've never had problems since switching over to Healthy Paws and appreciate all that they have helped us with, keeping our girls alive and allowing us to give them the quality of life they so rightfully deserve.
Insurer: Healthy Paws
By: Patricia
Easy enrollment
Easy enrollment, quick response.
Insurer: Nationwide
By: J Carney
Too difficult to get refunds.
Too difficult to get refunds.
Insurer: Pumpkin
By: Gerry
Rip off
Rip off after only 2 years with this company I filed a claim for less than $40, The next week they almost doubled my monthly cost. Total ripoff.
Insurer: Embrace
By: Clyde S