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Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to add my new pet
Agent was extremely helpful and made adding my pet simple. I’ve been with them for 23 years.
Insurer: Nationwide
By: Ginny
This company used to be amazing, not so much anymore
This company used to be amazing! However, they were purchased by Chubb, outsourced their customer care team and not it is almost impossible to have a conversation with someone about a claim or your account. They are fast when submitting a claim, however if anything gets denied and you need to appeal, or need to further provide more information on a claim, you rarely get a response and there is no way I have found to get in touch with anyone to escalate. Wish they were as good as they used to be, my dog now has preexisting conditions so I am stuck with them, but when I get another dog someday, these recent experiences will have me looking for another company.
Insurer: Healthy Paws
By: Dylin Holden
Dr Gilson
Dr. Ian Gilson is so kind, knowledgeable , and helpful with my sweet old dog. The whole staff does a wonderful job!
Insurer: Healthy Paws
By: Kelly Nielsen
The people and how they take care of…
The people and how they take care of the animals
Insurer: Prudent Pet
By: maryveroneegmail.com
No email verification, spamming me now
They don’t verify emails so I’m being spammed because someone accidentally used mine. Awful.
Insurer: Nationwide
By: Annoyed non customer
I had pet insurance for my dogs through a different company
I had pet insurance for my dogs through a different company. I decided to check out Fetch and I am really glad I did! I spoke to Justin in Sales and he was just amazing. He was extremely helpful and answered each of my question to my complete satisfaction. He made sure to customize the coverage for both of my dogs to ensure I got exactly what I wanted for them. I am thrilled that I found Fetch and I am even saving some money compared to my previous company. I highly recommend Fetch Pet Insurance.
Insurer: Fetch
By: V. Azoy
The service is very convenient
The service is very convenient, but when issues come up, the automated chat isn't very helpful.
Insurer: Sonnet
By: Rouslan Tangalichev
It was so easy and affordable
It was so easy and affordable. Pets insured in less than 10 minutes. Can’t tell you how good as of yet have not used but signing up is super easy.
Insurer: Prudent Pet
By: Alfred
You didn't approve my claims
You didn't approve my claims! I called you to dispute your decision, and you never called/emailed me back. The very reason we have pet insurance is to cover this issues with our pet, which you failed to do.
Insurer: MetLife
By: customer
Always a quick turnaround when I file a…
Always a quick turnaround when I file a claim!
Insurer: Spot
By: Brooke Mahaffey