Your pet deserves Trupanion!
I always recommend Trupanion to friends and family. My claims are always approved for what was promised with insurance plan. I'm very pleased and impressed.
- INSURER:
Trupanion
- POSTED: 02/06/2023
- BY: Stephanie
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Need to appeal
I have already recommended Trupanion to more than one friend. I was dismayed at my claims experience because each invoice was handled and reported on separately, which was confusing to me. It was difficult to follow the amounts deducted to meet the deductible and the line items that were disqualified for some reason.
I do not understand why exam fees were disqualified when they were part of diagnosing the illness and treating the illness as subsequent visits were made to the vet. How can the vet prescribe treatment without an examination? The exam costs on the bills I submitted were not for a health and wellness visit. They were for an undiagnosed illness that after 1 1/2 years was finally diagnosed as Cancer! These visits were costly. I don't know how to submit an appeal and frankly, talking to someone on the phone is very difficult since I lost my furbaby to this horrible disease and even putting the invoices together and submitting the claim was traumatic. I would like to have someone call me to discuss this. Thank you.
- INSURER:
Trupanion
- POSTED: 02/06/2023
- BY: Katherine
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Little Lil
claims are processed promptly and any questions answered.
- INSURER:
Trupanion
- POSTED: 02/05/2023
- BY: Susan
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Happy
Customer service was very friendly
- INSURER:
Trupanion
- POSTED: 02/05/2023
- BY: Amy
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
?? Trupanion
It is always very easy to file a claim and you take care of almost immediately! I love Trupanion ??
- INSURER:
Trupanion
- POSTED: 02/05/2023
- BY: Carol
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Hunterâs mom
Very easy with great follow up
- INSURER:
Trupanion
- POSTED: 02/03/2023
- BY: Patricia
- BREED: English Springer Spaniel
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Lil' Buddy
After some back and forth, the Vet got the final diagnosis to you, and the claim was covered that day. As a Senior, the assistance of quality pet insurance is a real money saver, in the long run.
- INSURER:
Trupanion
- POSTED: 01/21/2023
- BY: Bruce
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Very happy with Trupanion
Very quick response and easy to submit paperwork.
- INSURER:
Trupanion
- POSTED: 01/18/2023
- BY: Beverly
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
So thankful for Nationwide and all they do for Stella! She probably wouldn't be here without them.
I had signed Stella up for Nationwide Pet Insurance years ago in large part to cover her future dental work we knew she'd need. Nationwide was the only insurance company at that time that covered dental cleanings and surgery. Little did I know how much more important that insurance plan would be than fixing a rotten tooth.
Shortly before her 9th birthday, Stella became very sick over the course of two days and began to struggle with her breathing. We took her to the emergency room where they told us Stella was in congestive heart failure. Because we had Nationwide's coverage I didn't hesitate telling them to do everything they could to save our little girl. She spent the weekend in an oxygen chamber and heavily medicated. She miraculously pulled through and we were referred to see a cardiologist for further treatment. We took Stella to the nearest cardiologist who could see her, which is 1.5 hours away and in a different state, but it was the best decision for her care, and Nationwide didn't hesitate to cover her expenses. In a one month period, Stella's vet bills totaled well over $6,000. Nationwide covered 90% of it.
Stella was given an estimated 6 months to a year to live by the emergency center when she was discharged. With the diligent care of her cardiologist and her primary care veterinarians, Stella has now made it to her 11th birthday and her cardiologist says she can now continue to live a happy and healthy life on her medications for more years to come. We wouldn't be able to provide this long term care to Stella and enjoy those extra years without Nationwide. Her medications cost more than $200/month, her bi-annual kidney panels required to stay on her medications are about $100 each, and her annual visit to her cardiologist runs anywhere from $500-$700. Not to mention the added x-rays and blood work necessary at each of her wellness checkups now. But Nationwide continues to cover her life saving and sustaining treatments.
We couldn't do it without them and I can't say enough how amazing it is that they make the process so simple and straightforward. It takes the stress out of the finances so we can all just focus on giving Stella the love and care she needs.
Many many thanks to Nationwide and all their employees!! Seriously. Thank you!!!!
- INSURER:
Nationwide
- POSTED: 01/13/2023
- BY: sydney
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.
Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.
- INSURER:
Trupanion
- POSTED: 01/02/2023
- BY: Keith
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
