154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
327,440 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,675 reviews
10,919 reviews
5,109 reviews
58,886 reviews
14,554 reviews
Category with most reviews
This chart shows the distribution of review categories.
Awful
Awful! Used companion, lemonade, pumpkin, anything but this company. They don’t speak English, they can’t interpret medical records versus claims, they’re very slow to reimburse and they keep canceling things or closing accounts. I have seven dogs on their account and I’m going to cancel my services with all of them and switched to a different company. Save yourself, and don’t use these people.
Insurer: Healthy Paws
By: Tiffany Jourdain
Unbelievable!!!!
Unbelievable!!!!! These people don't want my $$$. My card on file was cancelled bcz of identity theft. There is no way to change payment on their website. Sent 4 emails asking for a phone call to correct. Their website payment has been defunct for weeks. My PETS ARE NOT SAFE with such a fly by night organization!!
Insurer: Pets Best
By: Sally Harris
Awful Pet Insurance!
I signed up for Figo because it was affiliated with Costco and I thought they would provide great service because of this. However, it takes a very long time for claims to be processed with no communication about the status of claims or if more information is needed to process a claim. You need to follow up on your own. I was carrying another policy because most insurance companies have a 6 month waiting period on certain procedures. However, I did not know this would affect the coverage on eligible claims I submitted with Figo. When my pet passed away unexpectedly, Figo would not cover ANY of the expenses because I had another policy. I didn't expect the full amount to be covered twice, but they could have at least covered the difference so the entire amount of my pet's final care was covered. I am VERY disappointed and will not be recommending Figo to any of my friends with pets.
Insurer: Figo
By: Erin
Yaz was super knowledgeable and…
Yaz was super knowledgeable and listened to what kind of plan I was looking for. He found a plan that worked best for me and what I wanted. He was kind and personable as well!
Insurer: Nationwide
By: customer
It’s definitely worth it!
I have never had any issue getting reimbursed for my dog’s medical expenses, in fact, this company has even made sure to remind me that certain services were reimbursable when I didn’t submit a claim. Customer service is always great, too. I have aNd still do highly recommended this company to others for pet insurance!
Insurer: MetLife
By: Christina Ellsworth
I can submit in my soap notes and…
I can submit in my soap notes and billing information and always get reimburst immediately!
Insurer: MetLife
By: Beverly Brown
Claims are always processed quickly
Claims are always processed quickly, The customer service team are curious and consise.
Insurer: MetLife
By: John Oddo
The agent was pleasant and very…
The agent was pleasant and very knowledgeable
Insurer: Nationwide
By: Customeur
Ease of use needed pet insurance for a…
Ease of use needed pet insurance for a while now
Insurer: MetLife
By: James Charlesworth