5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
Trupanion is awesome customers service is excellent and quality and timeliness of claims
Trupanion is awesome , customers service is excellent and quality and timeliness of claims
- INSURER: Trupanion
- POSTED: 09/28/2022
- BY: Sherri
- BREED: French Bulldog
- AGE OF PET: 7 - 10
5
out of 5
Verified
1
out of 5
Buyer beware!
Buyer beware! After paying Spot Pet Insurance for years, when our pet had to go to the emergency clinic, they refused to pay our claim even though we had 2 different veterinarians stating plainly (diagnosis and letters from the vets) that our dog had eaten something, then vomited, then aspirated some of the vomit, which caused aspiration pneumonia. They have steadfastly tried to get out of paying our claim despite what the vets said was an accident, insisting that they don't cover illnesses. They are trying to use a loophole to get out of paying the claim. Both vets clearly stated that pneumonia was SECONDARY to the accident and we have accident insurance. They are insisting the primary diagnosis was an illness, not an accident as the veterinarians diagnosed. This has cost us 4k and a whole lot of headaches going back and forth with Spot. Look elsewhere.
- INSURER: Spot Canada
- POSTED: 09/26/2022
- BY: AnneMarie
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
1
out of 5
Buyer beware!
Buyer beware! After paying Spot Pet Insurance for years, when our pet had to go to the emergency clinic, they refused to pay our claim even though we had 2 different veterinarians stating plainly (diagnosis and letters from the vets) that our dog had eaten something, then vomited, then aspirated some of the vomit, which caused aspiration pneumonia. They have steadfastly tried to get out of paying our claim despite what the vets said was an accident, insisting that they don't cover illnesses. They are trying to use a loophole to get out of paying the claim. Both vets clearly stated that pneumonia was SECONDARY to the accident and we have accident insurance. They are insisting the primary diagnosis was an illness, not an accident as the veterinarians diagnosed. This has cost us 4k and a whole lot of headaches going back and forth with Spot. Look elsewhere.
- INSURER: Spot
- POSTED: 09/26/2022
- BY: AnneMarie
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
5
out of 5
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3
out of 5
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5
out of 5
Verified
Trupanion is excellent insurance for my dogs.
Trupanion is excellent insurance for my dogs. I always recommend to people with dogs. They have paid numerous claims on my 2 of my 3 dogs so far and I am truly thankful thank I chose Trupanion.
- INSURER: Trupanion
- POSTED: 09/21/2022
- BY: Deborah
- BREED: Silky Terrier
- AGE OF PET: 0 - 3
5
out of 5
Verified
The greatest customer service - ever
You have covered Charlie Coles claims for over 10 1/2 years and your Customer Service and prompt response was wonderful. Now that my fur baby has crossed over the Rainbow Bridge I can say goodbye to all of you. Thanks so much.
- INSURER: Trupanion
- POSTED: 09/15/2022
- BY: Mike
- BREED:
- AGE OF PET: 0 - 3