154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

232,288 total


Most selected providers in "October, 2025"

This chart shows the distribution of the most selected pet insurance providers in October, 2025.

Providers with highest rating

Embrace

20,186 reviews

4.9
Healthy Paws

10,630 reviews

4.9
Fetch

27,209 reviews

4.9
Trupanion

62,663 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 08, 2025

HORRIBLE SERVICE

I had to select atleast one star to leave a review but Nationwide is deserving of 0 stars. I have had countless issues in the one year since I started coverage. From getting my information incorrect (pets mixed up), to not communicating, to being VERY difficult. I have not been satisfied to say the least.

Insurer: Nationwide

By: M. C.

Verified November 08, 2025

Great insirance

Great coverage. Quick response. Very easy to submit claims

Insurer: MetLife

By: Monica G.

Verified November 08, 2025

The reimbursement process is so simple

The reimbursement process is so simple! I had an issue once where it got caught up and worked with their support team. I could tell they really wanted to help me figure it out. It took a while but once it got sorted I got my refund right away. Appreciate all the help from their team!

Insurer: MetLife

By: Adriana

Verified November 08, 2025

Fast Reimbursement

When I submit invoices for reimbursement Trupanion is very fast in getting my money into my bank account.

Insurer: Trupanion

By: Lee

Verified November 08, 2025

Great insurance for your family pets

I’ve been using MetLife for almost a year, great company, great customer care, easy to process claims, and the most important my dog has insurance to it’s a peace of mind.

Insurer: MetLife

By: Henry Loy

Verified November 08, 2025

Paying more for less?

I'm sorry to see the company has changed its plans to a %age reimbursements and tiers for payment - seems like paying more for less.

Insurer: Nationwide

By: customer

Verified November 08, 2025

You made the process easy to file a…

You made the process easy to file a claim and payment came efficiently.

Insurer: MetLife

By: Gloria Weitz

Verified November 08, 2025

EASY TO REVIEW OPTIONS

EASY TO REVIEW OPTIONS

Insurer: MetLife

By: Nicole Klonaris

Verified November 08, 2025

Metlife is a LIFESAVER

Metlife has made our lives so much easier! When we adopted our kittens, we had no idea that one of them would develop asthma, meaning we'd have to cover expensive medication and x rays to help her get back to herself. Metlife allowed us to do everything we could for her, and has been a life saver when it comes to paying for her monthly asthma medication. It is so wonderful to know that if anything ever goes wrong, we can tell the vet to do absolutely anything to help our sweet pets. Their representatives are always so sweet and helpful, and the claims process is super easy to fill out. I would recommend them 1000% to anyone planning on owning a pet, it's been a lifesaver for us!

Insurer: MetLife

By: Annabelle Harvey

Verified November 08, 2025

Annual increase

The annual increase is ridiculous specially if there are more than 3 dogs in my policy.

Insurer: MetLife

By: customer

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