217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Price Hike for 6 yr old Toy Poodle with 1 claim in 2021
The price for my 6 year old toy poodle who has only filed a claim once in 2021 just went from $44 per month to $76 per month and all she said was "The Veterinarian's in your community have increased their rates." I have my two other poodles with Trupanion and there has not been a rate increase. I had to keep my male with Embrace so they cover his knee that was injured in 2021. Now I'm stuck with them. Also, that is with a $1250 deductible. Ridiculous!
Insurer: Embrace
By: Michelle
Fetch makes me wretch
When the emergency came after my dog was wounded on a field, fetch denied my claim. I had pictures, witnesses a reputable vet, but fetch used some obscure loophole with "an extra tech present for surgery" to deny my claim. It was $2000. Done paying them for nothing. This company only wants your money, this is a scam
Insurer: Fetch
By: Robert Covington
Great customer service
Great customer service, friendly, knowledgeable, and great offers for multiple policies.
Insurer: Nationwide
By: DARLENE WILSON
The people we are talking to and…
The people we are talking to and interacting with are empathetic and supportive of our situation and the claim process.
Insurer: Spot
By: Steven Arbenz
I am not sure yet. I just got the policy. My agent did a great job. Corine Cowles
I just got this policy. The writing of it was pretty easy, but my monthly bill ended up being more than what the quote said. I plan to take my puppy to the vet real soon. All her shots are up to date so far.
Insurer: Prudent Pet
By: JOANNE.DEMINGHIGHSTREETINS.COM
Payment was processed quickly
Once the correct paperwork was sent in, payment was processed very quickly.
Insurer: MetLife
By: customer
Have been very supportive and easy to…
Have been very supportive and easy to work with. Compensation has been fair and worthwhile investment!
Insurer: MetLife
By: A G
Easy process.Really liked that our…
Easy process.Really liked that our pet's vet was in a dropdown menu.
Insurer: Nationwide
By: Tank's mom
Frustration and headaches
I was very frustrated trying to get the documents that they wanted me to get. I would send information and I would get an email the next day telling me something was wrong with it. This was a fairly serious condition and the invoices were from over a month. I did not always understand what they were asking of me. I cannot begin to tell you how many times I contacted them trying to get everything done. I was extremely impressed with Joyel when we chatted online. She truly wanted to help me. I was so frustrated. We had a fairly serious problem that presented itself during a routine spay. Obviously, the routine spay was not covered under my policy and I knew it. But there was more surgery afterwards. I still don't totally understand why if they have to consult a specialist, it's not covered. Her case was fairly unique. This has been my payout since I first started using Trupanion with my first of three dogs in 2018. I am not sure that I got the date of the spay correct, but I did not want to go back through my notes and lose what I had written. We truly had at least 3 weeks worth of testing that followed that. Eventually they did cover everything except the specialist consult. Otherwise I would have given them a two. And the two comes from just the frustration of trying to get what they wanted in to them for the claim.
Insurer: Trupanion
By: Maggie May
Straightforward explanations of…
Straightforward explanations of different types of coverage. Waiting time explained well.
Insurer: MetLife
By: Cindi Hanshew