219,106+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,106 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,850 reviews

4.9
Healthy Paws

11,172 reviews

4.9
Fetch

5,539 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,974 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 03, 2023

I've only just purchased this insurance…

I've only just purchased this insurance and right off that bat I was denied for a claim.this is very disheartening. I'm not sure I will be keeping this insurance.

Insurer: ASPCA

By: candice sachs

Verified May 03, 2023

To care for your pets and to know that you can get reinbursed for the money that you pay with pet insurance

The people were friendly. It's nice to know that you can be reinbursed for the money you pay for your pets' care.

Insurer: ASPCA

By: Ruth Colon

May 03, 2023

Customer service experience was above and beyond

I realized that the coverage I had just started with Fetch was not feasible to my 3 special needs dogs so I called into customer service to cancel the policy. I spoke with Sally Leonard and she not only reviewed my policy to see if any changes could be made but also advised of what questions should be asked of an insurance company to get my dogs covered for wellness visits in the state of Indiana. I have a puppy with preexisting hereditary issues and an adopted dog that has behavioral issues well past the normal scope. She talked to me for a while to get an understanding of my needs for a policy for my dogs and she was informative, kind and a true pleasure to speak with. She realized that there were no options of coverage suitable for my dogs with Fetch and put through the cancellation of policy I requested. I wish everyone performing customer service was as great as Sally! Thank you Sally for everything! You are the best 🤩

Insurer: Fetch

By: April P

May 03, 2023

so quick and easy to use.

so quick and easy to use.

Insurer: Embrace

By: Katherine

Verified May 03, 2023

Haven't used it yet but we are hoping for a 5

I really don't know. I just got spot and haven't used it yet so I really can't give a true rating. But I hope it is going to be a 5. Our new puppy needs to be chipped and neutered. So we can rate you then.

Insurer: Spot

By: Guy Carlson

May 03, 2023

Not impressed.

Did not request records from primary vet and closed claim request. Customer service representative that I spoke with the 2nd time spoke over me and had poor customer service skills. Took 60+ days to process claim.

Insurer: Pets Best

By: Andrea MacQueen

Verified May 03, 2023

Coverage options easy to choose

Easy to choose the coverage and deductible options that fit our situation

Insurer: Spot

By: Jeff Farrington

Verified May 03, 2023

Embrace Pet Ins has excellent reps who…

Embrace Pet Ins has excellent reps who care & Listen. They make our experience simple when calling about our animals. 😁😁

Insurer: Embrace

By: SHARON LG

May 03, 2023

Claims are processed quickly and with…

Claims are processed quickly and with clear explanations.

Insurer: Pets Best

By: New York Mom

Verified May 03, 2023

Avoid Trupanion like the plague

We've had Trupanion coverage for more than a decade for two small rescue dogs. In the beginning, our experiences with Trupanion were good, but as the dogs have gotten older, and their needs more extensive, we've had nothing but problems in getting them to cover claims. I get that insurance companies don't make money when they help you, but we're experiencing things like having medications they've taken for years suddenly being denied for coverage. Don't get me started on the hoops they make you jump through to appeal. Or their unwillingness to listen to the vet's appeals on your behalf. The fact that our premiums have increased more than four-fold over the years is bad enough, but lately they have started putting so many barriers in the claims process that it's just easier to give up. Our vet is frustrated at the time he has to spend navigating their convoluted claims process and if I had to choose between my vet and Trupanion, there's no contest. Paying $370 per month to insure two small dogs only to fight over every penny claimed is a harsh lesson. I'd recommend staying away from Trupanion. Read the recent reviews -- they tell the story of a company with serious issues. I regret my decision to purchase insurance with Trupanion and hope to help others avoid the horrible experiences we have had with them.

Insurer: Trupanion Canada

By: Jackie

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