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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Recommend
Have made several claims in the past year with my 1 yr old Labrador, have been very please with coverage and quick responce
Insurer: Spot
By: Rich Brown
Excellent response and very through!
Excellent response and very through!
Insurer: Fetch
By: Sharon
Great Service!
Always very helpful when an issue comes up. Easy to get in touch with and speedy results.
Insurer: Fetch
By: Hector
Claim followed policy guidelines
The experience was fine. The thing you are doing right is keeping the customer informed on the progress of the claim and competing the claim and payment within 15 days.
Insurer: Fetch
By: Mollie
You send in a claim and it takes…
You send in a claim and it takes forever and customer service just apologize for it. It can take 42 days seriously? I pay every month and this unexceptionable.
Insurer: Pets Best
By: Lisa Bolton
fast and considerate.
Spot is fast with processing claims so you don’t have big balances on your credit card if there is an emergency. Also i appreciate that they cover skin issues and don’t seem to try to pass everything off as a pre-existing condition that is uncover- able. They also don’t seem to over scrutinize claims. Other insurance carriers i’ve used will question the same claim for my dog with chronic health issues who needs ongoing med management. Glad i haven’t experienced that with Spot!
Insurer: Spot
By: V Kap
I purchased Spot Pet Insurance because…
I purchased Spot Pet Insurance because my vet cancelled the internal care plan. I had no idea our Beagle would end up developing a mass tumor and need surgery. Three days later we ended up at urgent care because the stitches popped. Spot has been a blessing to us in a time of worrying about our pup and our finances. I highly recommend Spot!
Insurer: Spot
By: Jennifer Storter
They are on top of it
They are on top of it ! Got my direct deposit really fast ! Thank you
Insurer: Spot
By: Cindi Mojeske
Awesome Experience!
I’ve had a smooth, quick and easy experience with Spot so far. The app is so easy to use!
Insurer: Spot
By: Brittany
Spot has been incredible
Spot has been incredible. Their claim process is quick and easy. You get what they say they are going to give you. My monthly premium even went DOWN after a year. I have never heard of such a thing and I just got out of vet med. I am so glad I purchased. It makes it easier to make decisions on care when you know you aren’t in it alone!
Insurer: Spot
By: Kendra Cummings